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Urgent! Operations Strategy Consultant - User Experience, Regional Operations Job Opening In Singapore, Singapore – Now Hiring Shopee
Operations Strategy Consultant - User Experience, Regional Operations
Department:
Operations
Level:
Experienced (Individual Contributor)
The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.
The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.
The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.
About the Team:
Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.
Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets.
To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.
Regional Operations include:
Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud.
Job Description:
Work closely with senior management as an integral member of the team responsible for shaping our Shopee App and Operations processes through robust user experience analysis and initiatives.
Engage in project-based initiatives aimed at identifying and implementing solutions to drive significant improvement in our user experience.
Own and drive high-impact projects across operations-related verticals and workstreams.
Utilise strong analytical skills and a hands-on, pragmatic approach to deliver tangible results.
Employ effective communication to tactfully encourage the adoption of planning and execution best practices as a result of project outcomes.
Requirements:
Relevant Degree in Business, Engineering, or a related field.
Minimum 2 years experience in management consulting, experience in a tech company is a plus.
Demonstrated proficiency in analytical thinking, critical reasoning, and problem-solving.
Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds.
Proven ability to work collaboratively with various stakeholders in a dynamic and multicultural environment.
Excellent written and verbal communication skills and proficiency in complex project management.
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Unlock Your Operations Strategy Potential: Insight & Career Growth Guide
Real-time Operations Strategy Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Strategy in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8689 jobs in Singapore and 7698 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Operations Strategy roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Shopee is currently hiring and seeking a Operations Strategy Consultant User Experience, Regional Operations to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Shopee adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Strategy Consultant User Experience, Regional Operations Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Strategy Consultant User Experience, Regional Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations Strategy Consultant User Experience, Regional Operations interview at Shopee, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Shopee's products or services and be prepared to discuss how you can contribute to their success.
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