M+K LOGISTICS PTE LTD is hiring a Full time Operations Supervisor role in Novena, Singapore.
Apply now to be part of our team.
Requirements for this role:
- Looking for candidates available to work:
- Mon morning
- Mon afternoon
- Tue morning
- Tue afternoon
- Wed morning
- Wed afternoon
- Thu morning
- Thu afternoon
- Fri morning
- Fri afternoon
- Working rights required for this role
- Expected salary: $3,300 - $3,800 per month
- This role is an urgent hire
Position Title:
Senior Executive, CS & OPS
Job Summary:
We are seeking a proactive and experienced professional to oversee customer service and operations in our international freight forwarding business.
The ideal candidate will manage end-to-end shipping coordination, ensure timely and accurate communication with clients and partners, and drive operational excellence across air, sea, and cross-border logistics.
Key Responsibilities:
Shipping Coordination & Execution
- Coordinate international shipments via Air, Sea, and Cross-border Trucking with overseas agents
- Organize export bookings with carriers and ensure timely documentation
- Liaise with local transporters for pickup and delivery arrangements
- Create and manage shipments using the freight operating system, including costing and execution
Customer & Partner Communication
- Respond to overseas shipping inquiries with professionalism and accuracy
- Communicate with local and overseas clients to confirm shipping arrangements
- Distribute pre-alerts and shipping updates to relevant stakeholders
- Issue Notice of Arrival (NOA) and Delivery Orders (DO) to shipping agents
Procurement & Cost Management
- Source competitive freight rates from carriers, airlines, and master loaders
- Conduct freight cost analysis and develop cost-saving strategies
Requirements:
Experience & Education
- Minimum 2 years of experience in Shipping & International Freight Forwarding in Singapore
- Diploma or higher in Logistics, Supply Chain, or related field
Skills & Competencies
- Strong command of English and Mandarin to effectively communicate with Mandarin-speaking clients (spoken and written)
- Proficient in Microsoft Word, Excel, and PowerPoint
- Customer-centric mindset with excellent interpersonal and problem-solving skills
- Ability to work independently and manage multiple priorities
Employment Details:
- Location: 19 Kim Keat Road, Fu Tsu Building
- Working Hours: Monday-Friday hr)
- Work Arrangement: Hybrid schedule available — 2 days work from home, 3 days in office (full-time)
- Salary: Commensurate with experience and qualifications
Equal Opportunity Statement:
We are committed to fair and merit-based employment practices.
All applications will be considered based on skills, experience, and ability to perform the job.