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Operations Support Engineer Job Opening In Singapore, Singapore – Now Hiring UNISON Group


Job description

  • Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

  • Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements.

  • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

  • Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

  • Proven experience as an Operations Engineer or similar role in an IT setting.

  • Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous
  • Implement security and access control measures to control privileged access to test and production environment.

  • Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools.

    Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

  • Identify and implement process automation to minimum downtime and human errors.

    Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

  • Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices.

  • Able to work collaboratively with a high performance team and influence with positive energy.

  • Resourceful and able to work out solutions with innovative thinking and new tech.

  • Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

  • Excellent problem-solving skills.

  • Strong communication skills, with the ability to communicate complex technical issues to non-technical teams

Required Skill Profession

Other General


  • Job Details

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Unlock Your Operations Support Potential: Insight & Career Growth Guide


Real-time Operations Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Operations Support roles.

12739 Jobs in Singapore
12739
11028 Jobs in Singapore
11028
Download Operations Support Jobs Trends in Singapore and Singapore

Are You Looking for Operations Support Engineer Job?

Great news! is currently hiring and seeking a Operations Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UNISON Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Operations Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Operations Support Engineer?

Key qualifications for Operations Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Operations Support Engineer?

To improve your chances of getting hired for Operations Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Operations Support Engineer Job Success

UNISON Group interview tips for Operations Support Engineer

Here are some tips to help you prepare for and ace your Operations Support Engineer job interview:

Before the Interview:

Research: Learn about the UNISON Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operations Support Engineer interview at UNISON Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UNISON Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Operations Support Engineer Positions

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