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Urgent! Operations Team Leader Job Opening In Singapore, Singapore – Now Hiring beBeeOperations

Operations Team Leader



Job description

Service Manager Job Description

Lead a team of skilled mechanics in providing exceptional forklift repair and maintenance services to customers.

Manage daily operations, ensuring timely delivery of services and maintaining high-quality work standards.

Key Responsibilities:

  • Supervise and direct the performance of mechanics, promoting teamwork and collaboration to achieve operational efficiency.

  • Conduct regular site visits to assess service quality, identify areas for improvement, and implement corrective measures.

  • Develop and maintain strong relationships with customers, ensuring their needs are met and exceeding their expectations.

  • Manage supplier relationships, negotiating contracts and pricing to ensure optimal value for the organization.

  • Oversee the hiring, onboarding, and training of new mechanics, fostering a culture of growth and development within the team.

  • Support continuous improvement initiatives, driving innovation and excellence in service delivery, customer satisfaction, and safety standards.

Requirements:

  • Proven experience in forklift, automotive, construction machinery, or related mechanical service industries.

  • Prior experience in managing service teams or workshop operations is preferred, but not required.

  • Strong communication and interpersonal skills, with the ability to liaise effectively with internal staff and external customers.

  • Ability to travel to customer sites, conduct site assessments, and provide coaching and feedback to team members.

  • Fluency in Mandarin is an asset, enabling effective communication with Chinese-speaking employees or customers.

  • Valid class 3 driving license, with own transport, would be beneficial for site visits and meetings.

  • Flexibility to commit to a 5.5-day working schedule.


Required Skill Profession

Other General



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    Unlock Your Operations Team Potential: Insight & Career Growth Guide


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