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Urgent! Order Fulfilment Representative (Up to $3800) #NKA Job Opening In Singapore, Singapore – Now Hiring RECRUIT EXPRESS PTE LTD

Order Fulfilment Representative (Up to $3800) #NKA



Job description

Location: Tuas (Have transport at Pioneer, Lakeside, CCK and Woodlands)

Duration: 1 year contract

Working Hours: Mon-Fri, 7.45am to 4.15pm (Mondays to Fridays)

Salary: Up to $3800

Order Management

  • Monitor and manage the order book, ensuring blocks, holds and errors are resolved quickly.

  • Coordinate creation of outbound deliveries and confirm shipments in line with shipping calendars.

  • Handle exceptions such as urgent orders, delivery splits, or manual deliveries.

  • Check order availability through ATP/BOP and escalate risks where supply cannot meet demand.

Communication & Collaboration

  • Serve as the first point of contact for Customer Care on order status, delays, and escalations.

  • Work closely with planning, warehouse, logistics, and transport teams to align on fulfilment priorities.

  • Support claim handling and customer queries related to shipments and documentation.

  • Maintain structured daily/weekly communication cadences to highlight risks, shortages, or late deliveries.

Documentation & Compliance

  • Ensure customer documentation (invoices, packing lists, customs papers) is complete and compliant.

  • Work closely with the shipping team to ensure transport bookings are secured and outbound shipments are tracked.

  • Follow process standards and support audits, ensuring data accuracy in SAP and connected systems.

Continuous Improvement

  • Identify recurring issues in fulfilment and work with site/divisional teams on preventive actions.

  • Contribute to projects that improve delivery reliability, system use, and communication flows.

  • Share best practices across the OFR community to build capability and standardization.

Job Requirements

  • Minimum diploma in supply chain with 1 year of experience in order fulfilment

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Required Skill Profession

Healthcare



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