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Urgent! Order Management Business Administrator Job Opening In Yishun New Town – Now Hiring Private Advertiser

Order Management Business Administrator



Job description

Role:

The Business Administrator is responsible for managing the full life cycle of customer orders, ensuring timely and accurate order fulfilment, maintaining high levels of customer service, and acts as a liaison between internal departments and external partners.

Responsibilities:

Order Processing

  • Receive Customer orders via EDI into our SAP, review the order.

  • Ensure accuracy in pricing, material number, and delivery terms.

  • Monitor order status and proactively resolve discrepancies if any.

Customer Communication

  • Serve as the primary point of contact for order-related inquiries.

  • Provide timely updates on order status, delays, or changes.

  • Handle OTB/feedback and escalate issues when necessary.

Coordination & Collaboration

  • Work closely with internal dept, Logistics, Finance, and Supply Chain teams including Factories in Germany, UK and Malaysia.

  • Coordinate with warehouses and shipping partners to ensure timely delivery.

Documentation & Compliance

  • Prepare and maintain order documentation (invoices, delivery notes, etc.).

  • Ensure compliance with company policies and trade regulations.

  • Assist in audits and reporting as required.

System & Reporting

  • Use SAP for order tracking and management.

  • Generate regular reports on delivery status, order income, turnover, and KPIs.

Requirements:

  • Diploma or Bachelor's degree in Business Administrations / Logistics or equivalent
  • Proficiency in SAP is preferred
  • Knowledge in Microsoft Windows
  • Possess soft skills like decision-making and problem-solving, good interpersonal skills, strategic thinking and having the capability to drive and execute change
  • Preferably possess at least 3 years of working experience in order management supply chain or equivalent environment


Required Skill Profession

Other General



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    Unlock Your Order Management Potential: Insight & Career Growth Guide


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    Private Advertiser interview tips for Order Management Business Administrator

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