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Review and fulfil open and past due orders for instruments, spares, and consumables.Schedule orders based on inventory availability and prioritize them to meet demand.Collaborate with global planners or buyers to expedite part shortages and ensure order completeness.Coordinate part shipment and consolidation, ensuring the most suitable shipping dates.Serve as the main point of contact for communication with the sales and customer fulfilment group.Resolve any issues with internal parties to ensure shipments meet customer expectations.Provide support in investigating customer complaints and identifying root causes.Processing Oligo/MTO product, printing pick ticket, packed orders, and ship product to APAC customers.Maintain a well-organized filing system for all order-related and shipping status documentation.Provide support to group supervisor in data collection (if required) for them to perform analysis work.Ensure department systems and procedures adhere to applicable standards.Preferred Qualifications:
Strong organizational and logical skills WWillingness to adapt quickly to changing policies and procedures.Able to work effectively as part of a team in a fast-paced and high-pressure environmentEfficiently communicating with both colleagues and external customers while following verbal and written instructions.Problem-solving abilities related to sales, planning, and transportation of goods, both locally and internationally, are essential.Proficiency in digital literacy, including Microsoft Office and other relevant software, is required.Excellent spreadsheet skills, specifically in Excel, are highly valued.Excellent interpersonal, communication, and documentation skills.Minimum Requirements/Qualifications:
Diploma or Degree in Business/LogisticsMin 2 years of experience in Supply Chain management or equivalent combination of education and experience.