• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Outbound Call Associate cum Front Desk Support Job Opening In Singapore, Singapore – Now Hiring Re Source Partners


Job description

Job Description

Our client is a semi-government multinational technology and engineering group in the aerospace, smart city as well as defense and public security sector.


With their ever-growing expansion, they are looking to hire an Outbound Call Associate cum Front Desk Support.

Would this be the next career for you?

Outbound Call Associate

  • Proactive contact and engage customers to gather critical information through survey, telemarketing activities

  • Meet and achieve the individual and company’s key performance indicators

  • Acquire a strong knowledge of the products and services, culture and processes

  • Provide quality customer service and prompt follow-up to customers over the phone and/or email

  • Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

  • Resolve customer queries efficiently and escalate issues promptly

  • Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

  • Other duties as assigned by Team Lead and/or Branch Head
  • Front Desk Floater – Customer Service Associate

  • Flexible to be deployed to various locations around Singapore: (Woodlands/Paya Lebar), etc.


  • Proactively manage all front desk duties over the counter, phone and email

  • Identify, profile and tier customers to the types of services that are relevant to their needs

  • Always ensure smooth customer transactions and provide quality customer services

  • Perform administrative duties, manage appointments and register customers

  • Prepare room logistics and necessary materials

  • Other duties as assigned by Team Lead and/or Branch Head
  • If you are someone with the following, let’s chat!

  • Candidate with prior experience in outbound call preferred

  • Candidate with prior experience in front desk management preferred

  • Basic Computer knowledge (Microsoft Excel and Word)

  • Have a pleasant disposition with a positive attitude

  • Excellent in customer service delivery

  • Organised, self-motivated, and result-oriented individual

  • Demonstrate a sense of urgency and work well under pressure as an individual and in a team

  • Good verbal & written communication and interpersonal skills

  • GCE ‘O’ levels and above
  • Additional Information:


    WFO


    a) 8.30am to 6.00pm (Monday to Friday) and


    b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

    Required Skill Profession

    Information And Record Clerks


    • Job Details

    Related Jobs

    PERSOL hiring Front Desk Cum Admin Job in North West Community Development Council, SG.03, Singapore
    PERSOL
    North West Community Development Council, SG.03, Singapore
    PERSOL hiring Front Desk Cum Admin Job in North East Community Development Council, SG.02, Singapore
    PERSOL
    North East Community Development Council, SG.02, Singapore
    PERSOL hiring Front Desk Cum Admin Job in North East Community Development Council, SG.02, Singapore
    PERSOL
    North East Community Development Council, SG.02, Singapore
    The Supreme HR Advisory Pte Ltd hiring Outbound Call Agent  Call Centre Job in Central Singapore Community Development Council, SG.01, Singapore
    The Supreme HR Advisory Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    beBeeFrontDesk hiring Front Desk Support Specialist Job in Singapore
    beBeeFrontDesk
    Singapore
    PERSOL hiring Front Desk cum Admin Officer Job in Ang Mo Kio New Town, SG.02, Singapore
    PERSOL
    Ang Mo Kio New Town, SG.02, Singapore
    PERSOL hiring Front Desk cum Admin Officer Job in Clementi Housing Estate, Clementi Housing Estate, Singapore
    PERSOL
    Clementi Housing Estate, Clementi Housing Estate, Singapore
    PERSOL hiring Front Desk cum Admin Officer Job in North East Community Development Council, SG.02, Singapore
    PERSOL
    North East Community Development Council, SG.02, Singapore
    Jal Yoga International Pte Ltd hiring Studio Maintenance cum Front Desk Job in Singapore
    Jal Yoga International Pte Ltd
    Singapore
    PERSOL hiring Front Desk cum Admin Officer Job in Central Singapore Community Development Council, SG.01, Singapore
    PERSOL
    Central Singapore Community Development Council, SG.01, Singapore
    Recruit Expert Pte Ltd hiring Front Desk cum Admin Executive Job in Central Singapore Community Development Council, SG.01, Singapore
    Recruit Expert Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    PERSOL hiring Front Desk cum Admin Officer Job in Serangoon, Serangoon, Singapore
    PERSOL
    Serangoon, Serangoon, Singapore
    PERSOL hiring Front Desk cum Admin Officer Job in Bukit Merah Estate, Bukit Merah Estate, Singapore
    PERSOL
    Bukit Merah Estate, Bukit Merah Estate, Singapore
    Recruit Now Singapore Pte Ltd hiring Admin cum Front Desk Executive Job in Central Singapore Community Development Council, SG.01, Singapore
    Recruit Now Singapore Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    RECRUIT NOW SINGAPORE PTE. LTD. hiring Admin cum Front Desk Executive Job in Singapore
    RECRUIT NOW SINGAPORE PTE. LTD.
    Singapore
    KUMPULAN DEVELOPMENT (S) PTE LTD hiring Call Support Associate Job in Singapore
    KUMPULAN DEVELOPMENT (S) PTE LTD
    Singapore
    Kumpulan Development (S) Pte Ltd hiring Call Support Associate Job in Singapore
    Kumpulan Development (S) Pte Ltd
    Singapore
    KUMPULAN DEVELOPMENT (S) PTE LTD hiring Call Support Associate Job in Singapore
    KUMPULAN DEVELOPMENT (S) PTE LTD
    Singapore
    New Century Healthcare Pte. Ltd. hiring Front Desk Job in North East Community Development Council, SG.02, Singapore
    New Century Healthcare Pte. Ltd.
    North East Community Development Council, SG.02, Singapore
    STAFFKING PTE LTD hiring Front Desk Job in Central Singapore Community Development Council, SG.01, Singapore
    STAFFKING PTE LTD
    Central Singapore Community Development Council, SG.01, Singapore
    Kkaivalya Ventures Pte Ltd hiring Front Desk Job in Downtown Commercial Core, Alberta, Singapore
    Kkaivalya Ventures Pte Ltd
    Downtown Commercial Core, Alberta, Singapore
    MARVELS THERAPY PRIVATE LIMITED hiring Front Desk Job in Singapore
    MARVELS THERAPY PRIVATE LIMITED
    Singapore
    Chun K Culture Pte Ltd hiring Front Desk Job in Central Singapore Community Development Council, SG.01, Singapore
    Chun K Culture Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    RecruitFirst Pte. Ltd hiring Front Desk Job in Central Singapore Community Development Council, SG.01, Singapore
    RecruitFirst Pte. Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    THE COLLAR CLUB (PUNGGOL) PTE. LTD. hiring Front Desk Job in Singapore
    THE COLLAR CLUB (PUNGGOL) PTE. LTD.
    Singapore
    KKAIVALYA VENTURES PTE. LTD. hiring Front Desk Job in Singapore
    KKAIVALYA VENTURES PTE. LTD.
    Singapore
    7-24 ENTERTAINMENT PTE. LTD. hiring Front desk Job in Singapore
    7-24 ENTERTAINMENT PTE. LTD.
    Singapore
    PRO GOLF SG PTE LTD hiring Front Desk Job in Singapore
    PRO GOLF SG PTE LTD
    Singapore
    Think One Credit Pte Ltd hiring Front Desk Job in Kampong Ubi Industrial Park, Kampong Ubi Industrial Park, Singapore
    Think One Credit Pte Ltd
    Kampong Ubi Industrial Park, Kampong Ubi Industrial Park, Singapore
    RECRUIT NOW SINGAPORE PTE LTD hiring Front Desk Job in Serangoon, Serangoon, Singapore
    RECRUIT NOW SINGAPORE PTE LTD
    Serangoon, Serangoon, Singapore

    Unlock Your Outbound Call Potential: Insight & Career Growth Guide


    Real-time Outbound Call Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Outbound Call in Singapore, Singapore, highlighting market share and opportunities for professionals in Outbound Call roles.

    435 Jobs in Singapore
    435
    358 Jobs in Singapore
    358
    Download Outbound Call Jobs Trends in Singapore and Singapore

    Are You Looking for Outbound Call Associate cum Front Desk Support Job?

    Great news! is currently hiring and seeking a Outbound Call Associate cum Front Desk Support to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Re Source Partners adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Outbound Call Associate cum Front Desk Support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Outbound Call Associate cum Front Desk Support?

    Key qualifications for Outbound Call Associate cum Front Desk Support typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Outbound Call Associate cum Front Desk Support?

    To improve your chances of getting hired for Outbound Call Associate cum Front Desk Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Outbound Call Associate cum Front Desk Support Job Success

    Re Source Partners interview tips for Outbound Call Associate cum Front Desk Support

    Here are some tips to help you prepare for and ace your Outbound Call Associate cum Front Desk Support job interview:

    Before the Interview:

    Research: Learn about the Re Source Partners's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Outbound Call Associate cum Front Desk Support interview at Re Source Partners, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Re Source Partners's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Outbound Call Associate cum Front Desk Support Positions

    Setting up job alerts for Outbound Call Associate cum Front Desk Support is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!