Overview
We are seeking a dedicated Part-time Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.
Responsibilities
- Receptionist Duties: Answer telephone calls, and schedule patient appointments
- Answer queries about the clinic.
- Administrative Duties: Obtain, key and maintain patient data records
- Provide clear guidance on basic clinical procedures
- Assist in patient health insurance claims process
- Assist in online billing system and claiming for panel insurances
- Manage internal and external communications
- Arrange hospital admission, laboratory, and imaging services when required
- Assist in the mediation process between patients and healthcare providers
- Manage the clinic's inventory count and assist to order stock and supplies when low.
- Oversee the purchasing, maintenance, and repair of clinic equipment when required.
- Clinical Duties: Dispensing of medications
- Financial counselling
- Chaperone/Accompany the Doctor during consultation when required
- Ensure the safety and cleanliness of the premises and consultation rooms
- Sterilize medical equipment and sanitize designated areas.
Qualifications
- Minimum O'Levels or equivalent
- Relevant experience in clinic / healthcare setting preferred.
- Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
- Excellent written and verbal communication skills.
- Excellent organizational skills to ensure that quality services are provided.
- Computer literate/savvy
- Able to work on weekends
- Student welcome
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