Part Time Customer Service Officer

About the Role

• Serve as the key point of contact for customers across our full range of products and services
• Manage customer enquiries and outreach through phone and digital communication channels
• Provide accurate, consistent, and timely information to customers
• Follow up with customers to ensure their needs are met and feedback is addressed professionally
• Stay organized and adaptable in a fast-paced environment
• Uphold high standards of service delivery and customer satisfaction
• Support administrative and coordination tasks as assigned

About You

• Minimum O / A Levels or equivalent
• Experience in a customer engagement or call centre environment is an advantage
• Strong communication and interpersonal skills
• Able to handle multiple priorities efficiently in a dynamic setting
• Customer-focused, proactive, and professional in all interactions