Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Patient Service Associate.
Singapore Jobs Expertini

Urgent! Patient Service Associate Job Opening In Central Singapore Community Development Council – Now Hiring Alexandra Hospital



Job description

To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customer/patients, with the key aim of providing excellence, patient care and satisfaction.

Endoscopy and OT Listing

  • Ensure that the Operating Theatre and Endoscopy Centre Lists are arranged accordingly and efficiently.

  • Reminder calls and confirmation of procedural appointments with patient for all surgical areas
  • Ensure that the daily scheduling of the various procedures is done in a timely and organized manner.

  • Able to provide financial counselling & Bowel Preparation instructions for Direct Access Patients
  • Provide adequate information to patient with regards to their scheduled operation

Contact Centre Responsibilities

  • Assist in providing solutions and advice on enquiries for patients.

  • Provide adequate information to patient with regards to their scheduled operation

Administrative Responsibilities

  • Assist in providing solutions and advice on enquiries for patients.

  • Work with other department stakeholders to ensure that the patient has a smooth journey with Alexandra Hospital for their procedure.

  • Upkeep Surgical Call Centre's readiness on downtime policies, with resources for downtime available in the clinic.

  • Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.

  • Support supervisor in daily tasks, review and streamlining of work processes.

Qualification Required and Area of Discipline

  • Candidate must possess at least A Levels/Diploma
  • Proficient in computer skills
  • Team player with good communication and interpersonal skills
  • Able to multitask and work in a fast-paced environment.

  • Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.

  • When required, candidates should be comfortable with shift work.

  • This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact '' to understand more on the role.

Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Patient Service Potential: Insight & Career Growth Guide


  • Real-time Patient Service Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Service in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10757 jobs in Singapore and 9812 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Patient Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Patient Service Associate Job?

    Great news! is currently hiring and seeking a Patient Service Associate to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alexandra Hospital adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Patient Service Associate Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Patient Service Associate?

    Key qualifications for Patient Service Associate typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Patient Service Associate?

    To improve your chances of getting hired for Patient Service Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Patient Service Associate Job Success
    Alexandra Hospital interview tips for Patient Service Associate

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Alexandra Hospital's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Patient Service Associate interview at Alexandra Hospital, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Alexandra Hospital's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Patient Service Associate Positions

    Setting up job alerts for Patient Service Associate is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!