Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Patient Service Associate.
Singapore Jobs Expertini

Urgent! Patient Service Associate Job Opening In Singapore, Singapore – Now Hiring Khoo Teck Puat Hospital

Patient Service Associate



Job description

To provide resource planning services to support referral access to care in Specialist Outpatient Clinic.

MAJOR DUTIES AND RESPONSIBILITIES

(A) Specific

  1. To support patient's access to care in the Outpatient Clinic.

    This includes receiving and facilitating appointment related queries from Contact Centre, Wards, A&E etc
  2. To assist and support scheduling of clinic's first visit referrals
  3. To support executive/ manager in reducing first visit appointment lead time and to improve first visit capacity
  4. To support executive/ manager in managing first visit no-show rate
  5. To assist in non-NGEMR transcribing work; including liaising with other clinics/hospitals where necessary
  6. Maintain confidentiality of patient's information and adhere to PDPA guidelines

(B) General

  1. To continuously seek improvement to improve customer and patient satisfaction.

  2. Attend continuing education and training on regular basis to maintain one's competency
  3. To undertake other duties when assigned

JOB REQUIREMENTS
(A) Education, Training and Experience

  • Minimum GCE 'N'/ 'O' Level or equivalent
  • Possess positive attitude, initiative, and keenness to learn
  • Possess good interpersonal and communication skills
  • Experienced in Resource Planning for NGEMR will be an advantage


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Patient Service Potential: Insight & Career Growth Guide


  • Real-time Patient Service Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10757 jobs in Singapore and 9012 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Patient Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Patient Service Associate Job?

    Great news! is currently hiring and seeking a Patient Service Associate to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Khoo Teck Puat Hospital adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Patient Service Associate Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Patient Service Associate?

    Key qualifications for Patient Service Associate typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Patient Service Associate?

    To improve your chances of getting hired for Patient Service Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Patient Service Associate Job Success
    Khoo Teck Puat Hospital interview tips for Patient Service Associate

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Khoo Teck Puat Hospital's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Patient Service Associate interview at Khoo Teck Puat Hospital, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Khoo Teck Puat Hospital's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Patient Service Associate Positions

    Setting up job alerts for Patient Service Associate is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!