Overview
The Global Payment team of ByteDance provides payment solutions—including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and more—to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.
Responsibilities
Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite, especially for stolen card and account taken over related domains
Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact
Analyse cardholder disputed transactions as per card scheme regulation, and provide subject matter expertise in payments risk
Implement ongoing tracking and monitoring of the performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from the risk analytics team
Keep current on card scheme rules and regulations, and optimize accordingly
Support the risk team with various initiatives and ad hoc projects as required
Work individually and with peers to help achieve the overall goals of the risk team
Qualifications
Minimum Qualifications:
Strong SQL skills
Experience in e-commerce payment risk control experience
Results oriented and comfortable working in a fast-paced environment requiring prioritization and ownership
Confident communicator with the ability to interact at all levels, including working closely with cross functional teams
Aptitude to identify new ways to approach risk management and to think creatively
Preferred Qualifications:
3+ years of experience in fraud management and strategy.
Strong knowledge of the payment industry and fraud rule writing is preferred.
Fraud risk related algorithms or modeling experience
Python skills in handling large scale data analysis
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life.
With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission.
Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At ByteDance, our mission is to inspire creativity and enrich life.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
Seniority level
Associate
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries: Technology, Information and Internet
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