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Urgent! People Operations & Systems Partner Job Opening In Singapore, Singapore – Now Hiring GovTech Singapore

People Operations & Systems Partner



Job description

Join to apply for the
People Operations & Systems Partner
role at
GovTech Singapore
What the role is
We are seeking an experienced HR Operations & Systems Partner to join our People Operations & Systems team (POS).

This role combines systems administration, operational excellence, and HR service delivery to support our organisation's HR digital transformation journey.


What you will be working on
Systems Administration & Management
Manage and maintain multiple HR platforms including Workday, FormSG, and Monday.com, including user access management, role assignments, and license renewals
Design, create and maintain digital forms, workflows, and system documentation to support HR operations and processes
Ensure data integrity and system hygiene through regular audits, updates, and maintenance activities across all HR systems
HR Operations & Cycle Management
Drive end-to-end annual HR cycles including (but not limited to) performance rating, bonus administration, and promotion exercises, ensuring timely completion and accuracy
Oversee HR processes including (but not limited to) employee onboarding, offboarding, education verification, vendor payments, claims processing, and foregone payment reviews
Maintain data accuracy and compliance through systematic validation and regular audits of HR records and transactions
Process Improvement & Documentation
Develop and maintain comprehensive SOPs while continuously identifying and implementing process improvements across HR operations
Lead reporting initiatives including creation of standard reports, ad-hoc analysis, and development of reporting frameworks to support decision-making
Provide system expertise and advisory services to stakeholders, including guidance on system updates, process changes, and best practices
Stakeholder Management
Act as the primary point of contact for all HR systems and process queries, providing timely resolution and expert guidance
Build and maintain strong relationships with Business Partners and stakeholders through proactive communication and support
Drive system adoption and process compliance through effective training, documentation, and change management
What we are looking for
Education & Experience
Diploma or Bachelor's Degree in Human Resources, Information Systems, or a related discipline.


Minimum of 4 years of relevant experience in HR operations, with a strong focus on HRIS systems.


Proven expertise in managing and optimizing HRIS platforms, particularly Workday.


Demonstrated success in leading HR process improvements and operational efficiency initiatives.


Technical Skills
Advanced proficiency in HR systems, databases, and Excel, with strong data analysis capabilities
Hands-on experience in workflow design, system configuration, and process automation.


Strong capability in managing multiple HR platforms while ensuring data accuracy and integrity across systems.


Soft Skills
Highly analytical with excellent problem-solving abilities and meticulous attention to detail.


Strong communication and stakeholder management skills, both written and verbal.


Ability to work independently, handle ambiguity, and manage multiple priorities in a dynamic environment.


Preferred Qualifications
Experience working with tools such as FormSG and Monday.com, and familiarity with HR operations in the government or public sector.


Solid background in HR analytics, reporting, and continuous process improvement methodologies.


Demonstrated track record in implementing HR technology solutions and driving digital transformation in HR functions.


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Required Skill Profession

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    Unlock Your People Operations Potential: Insight & Career Growth Guide


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