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Perm Night Shift Customer Service Rep [Govt] - SPJT Job Opening In Singapore, Singapore – Now Hiring SCIENTEC CONSULTING PTE. LTD.


Job description

Perm Night Shift Customer Service Representative (Government Project)

Location: LabradorPark MRT (10 mins walk)

Gross Salary: Gross Up to $3,200 + Yearly Bonus

Leave: 14 days Annual Leave + 1 Birthday Leave + Comprehensive Medical & Dental Coverage

Working Days & Hours: 3–4 days per week as per roster assigned, 9pm to 9am fixed

Contract Period: Up to 6 months to 12 months renewable

About the Role

We’re seeking a Customer Service Representative to support the government project.

In this role, you’ll handle calls, emails, and LiveChat from the public, provide timely solutions, and ensure every interaction leaves a positive impression.

This is a great opportunity to gain hands‑on experience in a stable, impactful project while building your career in customer service.

Key Responsibilities

  • Serve as the first point of contact for the public via calls, emails, and LiveChat.

  • Provide accurate information on services, processes, and inquiries.

  • Troubleshoot and resolve issues, escalating complex cases when needed.

  • Maintain clear and accurate records of customer interactions.

  • Collaborate with internal teams to enhance customer experience.

  • Contribute to a government initiative that benefits the wider community.

Requirements

  • Singaporean only
  • Empathetic, detail‑oriented, and passionate about customer engagement

Why Join Us?

  • Stable government‑backed project
  • Valuable experience in customer service
  • Supportive team environment
  • Fixed night shift
  • Yearly performance review & comprehensive training provided

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

  • Contact you about potential opportunities.

  • Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence.

Only shortlisted candidates will be contacted.

Thong Jia Qian (Joyce) - R

ScienTec Consulting Pte Ltd – 11C5781

#J-18808-Ljbffr

Required Skill Profession

Customer Service


  • Job Details

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Are You Looking for Perm Night Shift Customer Service Rep [Govt] SPJT Job?

Great news! is currently hiring and seeking a Perm Night Shift Customer Service Rep [Govt] SPJT to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SCIENTEC CONSULTING PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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SCIENTEC CONSULTING PTE. LTD. interview tips for Perm Night Shift Customer Service Rep [Govt]   SPJT

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Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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