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Permanant Customer Service Officer at Orchard, Up to 2800 + Incentives (for upselling packages) + VB + Comms, 44 hours work week (flexible timing) - Job Opening In Singapore, Singapore – Now Hiring SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.

Permanant Customer Service Officer at Orchard, Up to 2800 + Incentives (for upselling packages) + VB + Comms, 44 hours work week (flexible timing)

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Job description

Roles & Responsibilities

- Permanent

- Up to $2800 + Incentives (for upselling packages) + VB + Comms

- 44 hours work week (flexible timing)

- Orchard

Customer Service Officer – Luxury Aesthetics & Wellness

Step into a world where beauty, innovation, and exceptional service meet.
We are representing a prestigious aesthetics and wellness clinic renowned for its cutting-edge treatments, personalised care, and award-winning results.

This is your opportunity to be part of a refined, customer-focused team dedicated to helping clients look and feel their absolute best.

As a Customer Service Officer, you will be the face of the clinic — providing a seamless, elevated experience from the first enquiry to post-treatment follow-up.

You'll engage discerning clientele with warmth and professionalism, understand their needs, and recommend tailored treatments and premium products that exceed expectations.

Responsibilities:

  • Welcome guests with poise and create a memorable first impression
  • Offer personalised recommendations to suit each client's goals and lifestyle
  • Confidently present premium treatments, products, and exclusive packages
  • Manage enquiries across multiple channels and convert interest into appointments
  • Maintain an immaculate reception and retail environment in line with luxury standards
  • Support smooth daily operations and uphold exceptional service protocols
  • Foster long-term relationships through follow-up and loyalty-building initiatives​

Salary:

  • Up to $2800 + Incentives (for upselling packages) + VB + Comms

Working hours:

  • 44 hours work week (timing can be flexible i.e. come 1 hour earlier, leave 1 hour earlier, if not it's typically 10am-7pm, includes alternate half or full Sat depending on hours worked during weekday)

Location:

  • Orchard

Requirements:

  • Minimum GCE 'N' Level or equivalent
  • At least 2 years' customer service experience in beauty, wellness, luxury retail, or hospitality
  • A polished communicator with strong sales instincts
  • Professional, discreet, and attentive to detail
  • Tech- and social media-savvy (TikTok, Xiaohongshu, Meta) is an advantage
  • Passion for beauty, aesthetics, and creating exceptional client experiences

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

(Registration No. R )

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore
T: | W:

Tell employers what skills you have
Aesthetics
Sales
Upselling
Lifestyle
product presentation
Guest Service
Meta Data
TikTok
Clinic
Attention to Details
Client Relationship Management
Social Media Marketing
Customer Service
Customer Service Experience

Required Skill Profession

Other General


  • Job Details

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