Operations Manager
We are seeking a talented Operations Manager to lead the smooth day-to-day running of our café.
This is an excellent opportunity for someone who is passionate about delivering exceptional customer and team experiences.
Key Responsibilities
- Oversee café operations, ensuring seamless service delivery
- Manage inventory, suppliers, and procurement to maintain efficiency
- Support staff scheduling, payroll, and HR administration
- Monitor expenses and budgeting for optimal results
Business Support
- Collaborate with management to drive business strategy execution
- Develop reports on sales, footfall, and customer trends
- Assist in event planning and brand partnerships
Marketing & Engagement
- Coordinate social media content and marketing initiatives
- Promote brand visibility and engagement within the pet-loving community
Requirements
- Degree in Business, Marketing, or Hospitality
- 1-3 years of relevant experience in F&B, retail, or operations
- Exceptional communication and organizational skills
- Ability to thrive in a fast-paced environment
- Love for pets and working in a pet-friendly atmosphere