Overview
Who you'll be working for
Our client is an established MNC in the e-commerce sector that's seeking experienced Platform Health Associate
What requirements you'll need to be eligible
Preferably University graduate with relevant Bachelor’sAt least 3 of work experience in e-commerce, operations, project management, or analytics;Strong interest in driving business improvements through data-driven decision making;Structured and analytical when presented with challenges, creative and flexible in proposing improvements and solutions.Enthusiastic in appreciating and resolving e-commerce platform challenges,Advanced knowledge of Microsoft Excel (Pivot Table, Vlookup) and Microsoft PowerPoint is a must. What you'll be doing on the job
Provide analysis and regular reporting of business performance;Work closely with seller facing teams to ensure seller education and transparency on all new initiatives;Monitor, execute, and enforce seller policies to drive impactful behaviour;Support cross-functional projects through involvement in project planning, implementation, and testing;Identify areas for performance improvements and implement where practicable;Provide advice and support to channel, category, customer care and support stakeholders so as to achieve seller performance KPIs; andPrepare new, and improve existing project and operational documentations to achieve operations excellence.