Position Overview:
The Platform Operations Engineer plays a critical role in maintaining and enhancing government agencies' mission-critical on-premises and cloud infrastructure platforms.
This position combines operational excellence with strategic modernisation initiatives, ensuring robust platform reliability while driving the adoption of industry best operational practices.
Working within a collaborative environment, you will support infrastructure transformation while maintaining seamless service delivery for Sentosa IT systems.
Key Responsibilities:
Infrastructure Management & Operations
Maintain and optimise critical infrastructure platforms encompassing compute, storage, virtualisation, and supporting systems across development, staging, and production environments.
Ensure consistent platform performance through proactive monitoring, capacity planning, and lifecycle management of virtualisation platforms and GCC 2.0 Azure environments.
Operational Excellence & Automation
Implement and maintain platform standards whilst executing infrastructure automation initiatives to enhance operational efficiency and system reliability.
Drive the adoption of modern operational practices including configuration management processes
Security & Compliance
Execute comprehensive monthly server patching strategies across GCC 2.0 Azure and on-premises environments, maintaining security posture while minimizing service disruption.
Implement and maintain security controls including access management frameworks, security hardening protocols, and continuous compliance monitoring systems.
Incident Management & Support
Provide expert L1/L2 technical support for platform-related incidents, conducting thorough problem determination and resolution activities.
Collaborate effectively with application teams to address platform stability, performance optimisation, and scalability requirements whilst maintaining service level agreements.
Modernisation & Innovation
Support containerisation initiatives and maintain hybrid cloud solutions for both modern and traditional workloads.
Contribute to platform enhancement projects and implementation of innovative infrastructure solutions, ensuring alignment with enterprise architecture standards and government technology strategies.
Business Continuity & Documentation
Maintain robust backup, disaster recovery, and high-availability solutions for critical platform components.
Develop and maintain comprehensive platform documentation, operational runbooks, and standard operating procedures to ensure knowledge transfer and operational consistency.
Technical Expertise
Required Qualifications
Preferred Qualifications
Key Competencies