Overview
The Project Management Officer (PMO) plays a crucial role in supporting and enhancing project management practices across the organisation.
Responsible for establishing and maintaining project management standards, the PMO ensures that projects are delivered efficiently, within scope, budget, and timeline.
This role acts as a central point of coordination for project activities, risk management, reporting, and process improvement.
Key Responsibilities
Project Governance: Develop, implement, and maintain project management frameworks, methodologies, and best practices to ensure consistency and quality across all projects.
Monitoring & Reporting: Track project progress, resource allocation, risks, and issues; generate regular status reports and dashboards for leadership and stakeholders.
Process Improvement: Identify areas for process optimisation and implement changes to enhance project delivery and efficiency.
Resource Management: Coordinate with project managers and department leads to manage resources, resolve conflicts, and ensure optimal utilisation.
Risk & Issue Management: Support project teams in identifying, assessing, and mitigating project risks and issues.
Stakeholder Communication: Facilitate effective communication among project teams, business units, and external partners; organise and document meetings and decisions.
Training & Support: Provide training, guidance, and support to project managers and team members on project management tools and methods.
Quality Assurance: Review project deliverables to ensure alignment with organisational standards and objectives.
Tool Administration: Administer project management tools and systems, ensuring accurate data and user access control.
Qualifications & Skills
Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field (Master’s degree or professional certifications such as PMP, PRINCE2, or Agile methodologies are advantageous).
Proven experience in project management or a PMO role within a complex, multi-project environment.
Strong understanding of project management principles, methodologies, and tools.
Excellent analytical, organisational, and problem-solving skills.
Effective communication and interpersonal abilities with a collaborative mindset.
Proficiency in project management software (e.g., MS Project, Jira, Asana, or equivalent).
Ability to manage multiple tasks and priorities in a fast-paced environment.
Attention to detail and commitment to quality and continuous improvement.
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