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Policy Services Officer - Major Alteration (1 year contract) Job Opening In Singapore, Singapore – Now Hiring Prudential plc


Job description

Prudential’s purpose is to be partners for every life and protectors for every future.

Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.

You will also work on projects relating to the area of work as well as driving feedback loop to identify process gaps and implementing improvements.

You will report to a Team Manager within Policy Services team and ensure a timely and seamless experience provided to our Financial Consultants and customers.

Policy Services consists of:-

· Client level changes - change in personal particulars and contact details, update FATCA/CRS, returned mails

· Policy level changes - change in policy coverage, premium payment mode and method, plan type, free look cancellation, cancellation of policy, fund switch, premium redirection, top-up, reinstatement, add or delete rider, policy assignment, policy review, bankruptcy update, HPS exemption

· Beneficiary changes - Nomination of beneficiary and Trust

· Pay-out – Annuity/ Maturity/ Surrender/ Withdrawal/ Cashback pay-out, Survivorship check and CPFIS Profit & Loss

· Statements Management - Fund statements, Anniversary statements, bonus statements, Post Sales Quotations, Cashback and Loans

· Enquiries & appeals – status of application, appeals relating to policy services applications

Manage day to day execution of customer’s change requests or escalations

· Administer customer requests relating to Major Policy Alteration and Policy Reinstatement function in accordance to guidelines, service standards and quality.

· Assess escalations and make independent decision in complaints resolution.

· Provide timely support and services to Financial Consultants and customers.

· Approve payments within authority limit.

· Other tasks assigned by Team lead.

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Policy Services Potential: Insight & Career Growth Guide


Real-time Policy Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Policy Services in Singapore, Singapore, highlighting market share and opportunities for professionals in Policy Services roles.

3479 Jobs in Singapore
3479
3130 Jobs in Singapore
3130
Download Policy Services Jobs Trends in Singapore and Singapore

Are You Looking for Policy Services Officer Major Alteration (1 year contract) Job?

Great news! is currently hiring and seeking a Policy Services Officer Major Alteration (1 year contract) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prudential plc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Policy Services Officer Major Alteration (1 year contract) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Policy Services Officer Major Alteration (1 year contract)?

Key qualifications for Policy Services Officer Major Alteration (1 year contract) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Policy Services Officer Major Alteration (1 year contract)?

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Interview Tips for Policy Services Officer Major Alteration (1 year contract) Job Success

Prudential plc interview tips for Policy Services Officer   Major Alteration (1 year contract)

Here are some tips to help you prepare for and ace your Policy Services Officer Major Alteration (1 year contract) job interview:

Before the Interview:

Research: Learn about the Prudential plc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Policy Services Officer Major Alteration (1 year contract) interview at Prudential plc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Prudential plc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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