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Urgent! Policy Servicing Executive-Life insurance Job Opening In Singapore, Singapore – Now Hiring RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
2 days ago Be among the first 25 applicants
Direct message the job poster from RiDiK (a Subsidiary of CLPS.
Nasdaq: CLPS)
The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers.
About the Role
You will need to play a critical role in providing exceptional service to our valued customers.
This role requires a detail-oriented individual with strong problem-solving skills and a proven track record of success in policy servicing.
You will be responsible for ensuring that accurate work is produced within the agreed turnaround time and all processes comply with the relevant regulatory and company guidelines.
Responsibilities
Collaborative Team Operations: Support in the day-to-day operation which includes supervising and monitoring the team's performance.
Work with the team to ensure that the team's KPIs and individual productivity are met.
Customer Satisfaction and Retention: Handle escalated customer inquiries and complaints, addressing their concerns promptly and professionally.
Process Improvement and Optimization: Collaborate and liaise with department stakeholders in implementing processes to improve operational efficiency or streamline processes and resolve policy-related issues.
Identify opportunities for service improvements and develop strategies to enhance customer satisfaction and retention.
Identifying areas for improvement and implementing process enhancements.
Quality and Compliance: Conduct regular audits to ensure adherence to established policies, procedures, and quality standards.
Utilize data and analytics to analyze generated reports, and review for process optimization.
Stay updated with industry trends, best practices, and regulatory changes related to policy servicing and recommend appropriate actions.
Projects and System Involvement: Participating in projects, system enhancement, and user testing, providing feedback on system inadequacies.
Handle ad-hoc tasks as assigned.
Qualifications
Diploma/Degree holder.
Previous experience in policy servicing within the life insurance industry is advantageous.
Excellent leadership and people management skills with a track record of building and leading high-performing teams.
Exceptional customer service skills with the ability to resolve complex customer issues.
Strong organizational and time management skills, with the ability to prioritize and meet deadlines.
Able to work under tight timelines and pressure.
Excellent verbal and written communication skills.
PC literate/savvy and proficient in Microsoft Office applications.
Seniority level
Associate
Employment type
Contract
Job function
Customer Service
Industries
Insurance
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Unlock Your Policy Servicing Potential: Insight & Career Growth Guide
Real-time Policy Servicing Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Policy Servicing in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 484 jobs in Singapore and 451 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Policy Servicing roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) is currently hiring and seeking a Policy Servicing Executive Life insurance to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Policy Servicing Executive Life insurance Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Policy Servicing Executive Life insurance Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Policy Servicing Executive Life insurance typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Policy Servicing Executive Life insurance interview at RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS), research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)'s products or services and be prepared to discuss how you can contribute to their success.
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