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Policy Servicing Executive Job Opening In Singapore, Singapore – Now Hiring INNOVATIVE CONSULTING PTE. LTD.


Job description

Responsibilities:

  • Collaborative Team Operations:

  • Support in the day-to-day operation which includes supervising and monitoring the team's performance.

  • Work with the team to ensure that the team's KPIs and individual productivity are met.

  • Customer Satisfaction and Retention:

  • Handle escalated customer inquiries and complaints, addressing their concerns promptly and professionally.

  • Process Improvement and Optimisation:

  • Collaborate and liaise with department stakeholders in implementing processes to improve operational efficiency or streamline processes and resolve policy related issues.

  • Identify opportunities for service improvements and develop strategies to enhance customer satisfaction and retention.

  • Identifying areas for improvement and implementing process enhancements.

  • Conduct regular audits to ensure adherence to established policies, procedures, and quality standards.

  • Utilise data and analytics to analyse generated reports, and review for process optimization.

  • Stay updated with industry trends, best practices, and regulatory changes related to policy servicing and recommend appropriate actions.

  • Project Participation:

  • Participating in projects, system enhancement and user testing, providing feedback on system adequacies.

  • Handle ad-hoc tasks as assigned.

Requirements:

  • Diploma/Degree holder.

  • Previous experience in policy servicing within the life insurance industry is advantageous.

  • Excellent leadership and people management skills with a track record of building and leading high-performing teams.

  • Exceptional customer service skills with the ability to resolve complex customer issues.

  • Strong organizational and time management skills, with the ability to prioritize and meet deadlines.

  • Able to work under tight timeline and pressure.

  • Excellent verbal and written communication skills.

  • PC literate/savvy and proficient in Microsoft Office applications.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Policy Servicing Potential: Insight & Career Growth Guide


Real-time Policy Servicing Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Policy Servicing in Singapore, Singapore, highlighting market share and opportunities for professionals in Policy Servicing roles.

468 Jobs in Singapore
468
434 Jobs in Singapore
434
Download Policy Servicing Jobs Trends in Singapore and Singapore

Are You Looking for Policy Servicing Executive Job?

Great news! is currently hiring and seeking a Policy Servicing Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at INNOVATIVE CONSULTING PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Policy Servicing Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Policy Servicing Executive?

Key qualifications for Policy Servicing Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Policy Servicing Executive?

To improve your chances of getting hired for Policy Servicing Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Policy Servicing Executive Job Success

INNOVATIVE CONSULTING PTE. LTD. interview tips for Policy Servicing Executive

Here are some tips to help you prepare for and ace your Policy Servicing Executive job interview:

Before the Interview:

Research: Learn about the INNOVATIVE CONSULTING PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Policy Servicing Executive interview at INNOVATIVE CONSULTING PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the INNOVATIVE CONSULTING PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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