Urgent! Principal Advanced Support Engineer (Oracle DBA) Job Opening In Singapore, Singapore – Now Hiring Oracle
**Job Description**
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management.
Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.Leading contributor individually and as a team member, providing direction and mentoring to others.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction.
Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position.
In addition, experience with Oracle*s core products, applications, and tools.
**Responsibilities**
**Oracle Customer Success Services (CSS)** is a global organization which delivers mission critical, tailored support services to our customers.
Our Advanced Support Engineers provide highly proactive and preventive support with diagnostic and monitoring tools to anticipate, identify and remediate issues for all Oracle mission critical systems.
We help the largest and most committed customers of Oracle utilize Oracle’s products in the best possible way.
We maintain a very strong relationship with their IT staff through fast problem resolution and customized proactive services.
We act as a true partner in helping them achieve their business objectives through our products and services.
+ At least 10 plus years of experience with Oracle Database as a DBA/Consultant/Support Engineer
+ Expert knowledge of Oracle Database, Oracle RAC, Oracle ASM
+ Strong DBA skills and relevant working experience with Oracle Database 11g to 19c and 23Ai
+ Oracle GoldenGate Skills are highly desired
+ Experience implementing high availability features of Oracle Database
+ Experience with Engineered systems such as Exadata is required
+ Sharp technical troubleshooting skills
+ A good understanding of support processes
+ Ability to manage escalated technical situations & develop action plans
+ Ability to spot proactive services that benefit of customer
+ Ability to facilitate issues with Development and Support
+ Strong analytical skills and independent worker
+ Oracle OCP DBA certifications
+ Some travel may be required for training or customer visit
+ Singaporean with security clearances
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute.
That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes.
We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options.
We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Real-time Principal Advanced Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Principal Advanced in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2059 jobs in Singapore and 1920 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Principal Advanced roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Oracle is currently hiring and seeking a Principal Advanced Support Engineer (Oracle DBA) to join their team. Feel free to download the job details.
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The fundamental ethical values are:The average salary range for a Principal Advanced Support Engineer (Oracle DBA) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Principal Advanced Support Engineer (Oracle DBA) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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