About the Role
This is a unique opportunity to shape the employee experience, directly impacting our business objectives.
As an individual contributor, you will guide the strategic direction of the site leadership program across our APAC & Japan offices (excluding India).
This includes influencing and coaching a community of named site leaders and collaborating with key partners, such as Real Estate & Workplace and Business Technology, to define and deliver the future of work.
Additionally, you will lead and/or contribute to site-specific employee experience projects.
About You
The ideal candidate is a strategic program manager with broad HR knowledge and a deep understanding of the end-to-end employee lifecycle.
You possess expertise in program management, project delivery, and executive-level communication.
You are passionate about the employee experience and curious about the evolving nature of work.
You have a proven track record of using people analytics, internal and external research, and industry trends to diagnose challenges and implement innovative solutions.
You are comfortable leading complex, cross-functional programs through all phases of implementation and are adept at leveraging technology, and even innovating with it, to execute program design.
KEY RESPONSIBILITIES
Manage and Elevate the Site Leadership Program: Ensure each Workday site provides a consistent and engaging employee experience.
Consult with and coach site leaders on program objectives and best practices.
Partner with people analytics to interpret and responsibly communicate data.
Synthesize the voice of the employee into actionable insights and collaborate with site leaders and partner teams to diagnose root causes and implement precise solutions.
Oversee ongoing program operations, including managing multiple site-level councils and partner groups.
Continuously measure and improve program effectiveness.
Manage the Workmate Community Leader Program for Apac & Japan.
Partner with employee volunteers who plan engaging events and build connections at our global sites.
Foster a strong, cohesive community by coaching and inspiring Workmate Community Leaders to adopt program objectives and achieve their goals.
Ensure operational excellence by overseeing all core program requirements, from budget management and expense reporting to volunteer onboarding and event execution.
Monitor and maintain program health, proactively identifying and resolving gaps or challenges within the region to ensure continuous improvement.
Act as a strategic partner to our volunteer leaders, guiding them in creating impactful quarterly and annual event strategies that align with broader program goals.
Attend key events in Singapore, ensuring they run smoothly and deliver a consistent, high-quality experience that meets program expectations.
Innovate and Problem Solve:
Partner with business leaders and teams across People & Purpose, Real Estate, and Business Technology to align enterprise priorities with site leadership and employee experience initiatives.
Act as a product manager with Business Technology, leveraging our systems (including Workday) to innovate program implementation.
Advocate for a technology-first mindset, exploring efficiencies driven by AI and emerging technologies, and guiding internal customers in the adoption of new solutions.
Seek opportunities to lead or contribute to strategic global initiatives focused on key employee experience priorities.
REQUIRED QUALIFICATIONS
10+ years of proven experience in employee experience, HR program management, people analytics consulting, HR strategy, and/or business partnering roles (or a combination thereof).
Demonstrated ownership of complex, cross-functional talent strategy projects in a global organization.
Experience influencing and collaborating with executives, with strong presentation skills.
PREFERRED QUALIFICATIONS
Leads change by actively listening to diverse viewpoints, synthesizing perspectives, influencing key decisions, and building momentum toward a shared goal.
Forward-thinking and strategic, yet pragmatic and operationally savvy.
Ability to provide clarity amid constantly evolving priorities and direction, with a structured approach to problem-solving and decision-making.
Organizational agility to navigate multi-stakeholder and cross-company processes to influence senior leaders and deliver impact.
Excellent written and verbal communication skills with the ability to craft and deliver clear, impact-oriented executive communications
Ability to rapidly build trust with team members and collaborators through strong self-awareness, interpersonal skills, and comfort with open and honest interactions.
KEY SKILLS
Critical Thinking: Ability to break down complex ideas and problems into smaller, manageable parts.
Data-Driven Consulting: High proficiency in understanding data and developing recommendations based on insights.
Relationship Management & Executive Influence.
Project Management and operational savvy, including organizational change.
HR Acumen: Understanding of the range of HR functions, their priorities, and their impact on the employee experience.
Travel Approximately 30% travel required, primarily within APAC & Japan.
This is a hybrid role, generally spending at least 50% of your time in the office; however, certain project work may necessitate increased time in the office for short periods.