The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services.
CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis.
CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes.
CSS covers the majority of large-scale Oracle customers.
Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
CSS is industry- leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
Proficient and have hands-on working experience on the following areas:
Note: This candidate must be a Singapore-born Citizen that was cleared on Cat 1, or at least a Cat 2 “G50 Security Clearance” to work on Singapore government projects.
(G50 security clearance was imposed by the Singapore government and is mandatory for all vendors that needs to work on government projects).