Join to apply for the Principal Technical Engagement Manager role at Cloudflare .
About Cloudflare: At Cloudflare, we are on a mission to help build a better Internet.
Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.
As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
Available Locations: Austin, San Francisco OR Singapore
The Principal Technical Enablement Manager (TEM) is responsible for driving the successful adoption and utilization of the company’s products or solutions by customers and partners.
This role focuses on ensuring that clients are equipped with the necessary technical knowledge and resources to integrate and use the company’s solutions effectively.
The TEM works closely with customers, internal teams (such as product, engineering, and customer success), and external partners to identify and resolve technical challenges during the onboarding process.
By providing hands-on support, training, and guidance, the TEM ensures seamless technical integration and accelerates the time to value for customers.
Additionally, the TEM plays a crucial role in identifying potential barriers to adoption, addressing technical issues, and fostering long-term customer success.
Their work directly contributes to increasing customer satisfaction, retention, and the overall success of the company’s solutions in the market.