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Urgent! Process/ Customer Engineer Job Opening In Yishun New Town – Now Hiring STATS ChipPAC Pte. Ltd.

Process/ Customer Engineer



Job description

  • Define and implement Quality Assurance strategies for process stability, risk mitigation, and regulatory/customer compliance.

  • Conduct process audits and internal layered audits, ensuring timely follow-up, verification, and closure of findings.

  • Establish and enhance in-process control gates to strengthen risk mitigation.

  • Train QA operators and engineers on customer-specific requirements, SOPs, and quality standards.

  • Perform process, product, equipment, and recipe buy-off to ensure readiness and compliance before release.

  • Conduct audits and ensure compliance with requirements.

  • Review and approve Statistical Bin Limits (SBL), Statistical Yield Limits (SYL), Out-of-Control (OOC), and Out-of-Spec (OOS) events.

  • Chair weekly Quality Deep Dive meetings with Operations to review performance, risks, and improvement actions.

  • Drive defect reduction programs, Quality Control Circles (QCC), and Continuous Improvement Projects (CIP).

  • Lead and validate 8D, FMEA, and RCA activities, ensuring robust CAPA implementation.

  • Perform in-line quality audits, SPC monitoring, and process verifications to sustain control.

  • Prepare, maintain, and ensure compliance of process quality documentation (Control Plans, FMEA, PPAP, APQP, and MSA deliverables).

  • Identify and implement Poka-Yoke solutions and automation in quality checks.

  • Ensure successful recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ISO Common Criteria), and ESD S20.20.

  • Support customer audits, corporate automotive program requirements, and facilitate internal audits.

  • Track, monitor, and achieve departmental KPIs, reporting progress to management.

  • Lead or participate in process improvement initiatives, cross-functional task forces, and CIP reviews.

  • Develop, maintain, and continuously improve operational specifications.

  • Review, interpret, and implement customer requirements into internal processes.

  • Develop and maintain QA databases, digital workflows, and control systems for efficiency and traceability

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

  • Degree in Engineering, Electrical, Electronic disciplines or its equivalent with 3 years relevant experience
  • Preferably 3 years' semiconductor working experience in Quality Control Assurance field or related experience in Semiconductor Manufacturing, wafer industries or Automotive industry


Required Skill Profession

Other General



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    Unlock Your Process Customer Potential: Insight & Career Growth Guide


  • Real-time Process Customer Jobs Trends in Yishun New Town, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Process Customer in Yishun New Town, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6272 jobs in Singapore and 70 jobs in Yishun New Town. This comprehensive analysis highlights market share and opportunities for professionals in Process Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Process/ Customer Engineer Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at STATS ChipPAC Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Process/ Customer Engineer Job Success
    STATS ChipPAC Pte. Ltd. interview tips for Process/ Customer Engineer

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the STATS ChipPAC Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
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    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
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    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

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