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Urgent! Product & Implementation Specialist - Digital Asset Custody Job Opening In Singapore, Singapore – Now Hiring Confidential
We are seeking a highly motivated and experienced
Product / Implementation Specialist
to join our team, focusing on institutional digital asset custody clients.
This role is the critical link between our clients and our product, requiring deep expertise in digital asset custody processes, regulated finance, entity structures, and execution-focused problem-solving.
Key Responsibilities
The specialist will manage the end-to-end lifecycle of institutional clients from onboarding, integration, and ongoing product support, ensuring a seamless and secure experience.
Client Solutions & Implementation
Lead the Client Journey:
Serve as the primary product expert and technical point of contact for institutional clients, addressing complex questions regarding custody, security, and settlement processes.
Define Solution Structures:
Scope out complex client requirements (e.g., custom staking strategies, complex settlement workflows) and design precise product and operational structures that meet these needs while adhering to regulatory constraints.
Drive Project Execution:
Coordinate and project-manage implementation plans across cross-functional teams, including Technology, Operations, Compliance, and Legal, to ensure the timely and accurate delivery of client services.
Operational Documentation:
Develop and maintain detailed internal documentation, implementation playbooks, and standardized operational procedures for core client-facing processes.
Product & Process Improvement
Build Client Empathy:
Interact proactively with customers to deeply understand their workflows, build strong relationships, and ensure their needs accurately met by our product offering.
Gather Intelligence:
Synthesize client feedback, market research, and analysis into actionable insights for the Product team to inform feature definition and backlog prioritization.
Weigh Tradeoffs:
Act as a product voice during client implementation, prioritizing initiatives and weighing technical and operational tradeoffs against a client’s strategic priorities.
Required Skills & Experience
Institutional & Regulatory Experience:
Track record working with regulated financial products for institutional clients (e.g., hedge funds, asset managers, banks).
Digital Asset Domain Knowledge:
Deep understanding of the digital asset custody space, including concepts like private key management, blockchain mechanics, and core custody operations (withdrawals, deposits, transfers).
Solutions Architecture:
Demonstrated ability to scope out complex client requirements, propose technical solutions, and create detailed specifications for implementation teams.
Project Leadership:
Proven ability to lead cross-functional delivery teams, take initiative, and produce measurable results and outcomes.
Client Communication:
Excellent verbal and written communication skills, with the ability to convey complex technical concepts to a non-technical audience.
Timezone Commitment:
Diligence and willingness to align working hours to effectively serve institutional clients during US business hours.
Preferred Qualifications
Experience with settlement operations (fiat or digital assets) is a significant plus.
Experience with software implementation and iteration in a high-growth or financial technology environment.
A data-informed work style, viewed through a compassionate lens of the user.
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Unlock Your Product Implementation Potential: Insight & Career Growth Guide
Real-time Product Implementation Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Product Implementation in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4188 jobs in Singapore and 3785 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Product Implementation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Confidential is currently hiring and seeking a Product & Implementation Specialist Digital Asset Custody to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Product & Implementation Specialist Digital Asset Custody Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Product & Implementation Specialist Digital Asset Custody Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Product & Implementation Specialist Digital Asset Custody typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Product & Implementation Specialist Digital Asset Custody interview at Confidential, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.
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