Product Solutions Engineer, Payments Platform

Job description

Product Solutions Engineer, Payments Platform

_corporate_fare_ Google _place_ Singapore

**Mid**

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

_info_outline_

XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

**Minimum qualifications:**

+ Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
+ 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
+ 3 years of experience coding with one or more programming languages (e.g., Java and Python).
+ Experience working with API integrations.
+ Experience working with database technologies (e.g., SQL, NoSQL).
+ Experience troubleshooting technical issues for internal/external partners or customers.

**Preferred qualifications:**

+ Master’s degree in Engineering, Computer Science, Business, or a related field.
+ Experience in business intelligence, data analytics, or statistics.
+ Experience working with systems (e.g., Linux, Unix, Windows).
+ Experience with payments systems.

**About the job**

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem.

We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem.

Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The gTech Users and Products (gUP) organization empowers Google’s ecosystem of products.

In this role, you will work across Sales, Product and Engineering teams as well as end users of our products (like consumers and B2B partners) to make the various products work.

You will leverage both the technical expertise and the operations to bring the magic of Google support to our three billion users and thirty million partners globally.

gUP builds solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities.

We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

**Responsibilities**

+ Analyze and resolve the pre and post launch technical problems on partner integrations.
+ Understand operational workflows, identify and define tool needs to enable operational growth, drive the development and deployment of these tools internally and with Engineering.
+ Collaborate with Engineering teams to implement tools to improve troubleshooting efficiency and the end user experience.
+ Support technical integrations with partners, testing advocates for new product features, and ensure the resolution of technical challenges.
+ Enhance support of partner integrations (both new and ongoing) by providing the necessary documentation, technical guidance and training to the technical centralized operations.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes.

Please do not forward resumes to our jobs alias, Google employees, or any other organization location.

Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

Required Skill Profession

Other General