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Urgent! Product Specialist Job Opening In Central Singapore Community Development Council – Now Hiring Nihon Kohden Singapore Pte Ltd



Job description

Product responsibility

  • Main portfolio responsibility: Ventilator product, e.g. Respiratory Therapist.

    May expand to other products eg, Patient Monitor Solution, Cardiology etc
  • Provide support to distributor / NK channel partner and NK sales team on all product and application related requirement.

  • Attend to all product related enquiry.

  • Plan and provide regular product update, product, and application training to distributors / customer of the assigned customer account / territory / region.

  • Provide consultation on product configuration, solution, and clinical application to NK channel partner/distributor of the assigned territory / region.

  • Provide consultation on product configuration, solution and clinical application to customers/end users including clinicians, doctors, Biomed etc.

  • Provide product demonstrations, product training and educate customer about the features and benefits of NK product and solution.

  • Support distributor on projects, tender specification to review, propose solution to comply with the project and tender requirements.

Sales responsibility

  • Full responsibility on the sales process for assigned local customers account / territory in Singapore.

  • Main portfolio sales responsibility: Ventilator product, e.g. Respiratory Therapist.

    May expand to other products eg, Patient Monitor Solution, Cardiology etc
  • Support and drive sales activities for Singapore market and assigned customer account.

  • Provide product demonstration, presentation and solution to customers/end users, clinician, doctors and etc.

  • Work closely with Product Specialist on sales related activities, customer enquiry, product presentation etc.

  • In-charge and ownership of local tender and for assigned customer account, this includes tender proposal, specification review, tender submission, and related tender enquiry and etc.

  • Work with NK commercial team, IT and engineering team to provide a total solution to customer/NK channel partner and for sales project.

Post-sales responsibility

  • Provide end user product and application training.

    This includes training schedule planning, preparation of training materials, end user quick guide and any other materials / requirement from the customers.

  • For Singapore sales.

    The product specialist is to provide support for project delivery and installation.

    This includes product setting/parameters and configuration set-up as according to customer requirement.

  • For Singapore sales.

    The product specialist is to work and coordinate with NK IT / engineering team, logistic team and commercial team for the product commissioning and delivery according to customer requirement.

Product Sales / Marketing

  • Promote product and services within an assigned geographic area and / or specific customers account to meet NK business objectives.

  • Support field marketing event.

    This includes exhibition, trade show and seminar/product event etc.

  • Prepare regular work report, this includes trip report, monthly project / work report and etc.

  • Keep up-to-date on market trends, customer requirement and provide regular update on competitors, market and industry trends.

  • Be the 'voice of customer' and provide customer / market feedback to NK commercial team/Global product team in NK, Japan
  • Plan and support launch of new products in assigned account / geographical areas.

  • Continuously improve product knowledge and selling related skills to provide exceptional support to differentiate NK from competitors.

  • Undertake any duties as required or directed as vital for achieving overall company goals.

Job requirement

  • At least 2 – 3 years of relevant experience in the medical device business.

  • Candidate with experience in Ventilator product experience.

    E.g. Respiratory Therapist preferred.

  • Bachelor's degree in Science/Nursing preferred.

  • Excellent communication skills for effective product presentations and troubleshooting.

  • Demonstrates resilience, resourcefulness, ability to learn and adaptability.

    Able to deliver result under pressure, possess the ability to handle work stress.

  • Strong teammate with excellent interpersonal and communication skills.

  • A Self-starter and able to work with minimal supervision.

We regret that only shortlisted candidates will be notified


Required Skill Profession

Other General



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    Unlock Your Product Specialist Potential: Insight & Career Growth Guide


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