- Enrich the product line and enhance product competitiveness.
- Provide product knowledge training and technical support to the sales team to improve their sales performance and customer service capabilities.
- Participate in the preparation and presentation of technical proposals during the tender process to effectively highlight product advantages.
- Address technical inquiries from clients and internal teams by offering professional solutions and on-site demonstration support.
- Follow up on product feedback during usage, coordinate with relevant departments to resolve issues, and continuously optimize product and service processes.
- Global cooperation with related companies in Shanghai, Canada, etc.
- Other Ad-hoc tasks.
Job Requirements
Bachelor to PHD in Biotech or Life Sciences
Min of 3 years of relevant lab experience (Molecular Biology & Cell Biology)
Strong communication skills