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Product Success Analyst Job Opening In Singapore, Singapore – Now Hiring Clarksons


Job description

Company Overview

Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base.

Our intelligence adds value by enabling clients to make more efficient and informed decisions.

Our global reach, local knowledge and expertise is what makes us unique.

To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at .


Role Summary

We are seeking a dynamic Product Success Analyst to join the IT Support team, with a particular focus on the APAC region.

This hybrid role blends user onboarding, product training, support, and business analysis.

The successful candidate will play a critical role in the adoption and evolution of our core broking platforms by acting as a bridge between users and our product teams.

This role is pivotal in embedding product expertise across our APAC offices while strengthening feedback loops into product development.


Key Responsibilities

Onboarding & Training

  • Develop and deliver training content focused on broking core applications
  • Onboard new users across the APAC region and provide refresher training to existing staff.
  • Build a scalable, consistent repository of product documentation and training materials, in collaboration with Product, L&D, and Marketing teams.

Stakeholder Engagement & Support

  • Establish strong working relationships with APAC stakeholders
  • Provide second-line support for broking applications, aligning with local IT teams and global support frameworks.
  • Act as the go-to contact for APAC-based user feedback, support queries, and training needs.

Product Collaboration

  • Collaborate with product managers and development teams to relay requirements gathered directly from regional users.
  • Translate user needs into well-structured documentation such as user stories, change requests, and wireframes.
  • Lead or support testing efforts and UAT sessions with brokers to validate upcoming changes.
  • Contribute to the strategic direction of the Broking toolset by prioritising and refining feature ideas and enhancements.

Documentation & Continuous Improvement

  • Help drive a new approach to support documentation including user guides, quick-reference sheets, and in-app help content.
  • Contribute to an iterative improvement process by monitoring product adoption and identifying areas for optimization.

Skills & Experience

Required:

  • Strong experience in or exposure to broking or shipping operations.
  • Proven ability to deliver training, provide user support, and engage business stakeholders.
  • Excellent communication and interpersonal skills.
  • Highly organized with a proactive approach to problem-solving.
  • Comfortable gathering and documenting product requirements.

Preferred:

  • Experience working in product, support, or onboarding roles within digital tools or enterprise platforms.
  • Familiarity with Jira, Confluence, or other product management and support tools.
  • Exposure to Agile methodologies and user-centric design approaches.

 

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Product Success Potential: Insight & Career Growth Guide


Real-time Product Success Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Product Success in Singapore, Singapore, highlighting market share and opportunities for professionals in Product Success roles.

4716 Jobs in Singapore
4716
4263 Jobs in Singapore
4263
Download Product Success Jobs Trends in Singapore and Singapore

Are You Looking for Product Success Analyst Job?

Great news! is currently hiring and seeking a Product Success Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Clarksons adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Product Success Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Product Success Analyst?

Key qualifications for Product Success Analyst typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Product Success Analyst?

To improve your chances of getting hired for Product Success Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Product Success Analyst Job Success

Clarksons interview tips for Product Success Analyst

Here are some tips to help you prepare for and ace your Product Success Analyst job interview:

Before the Interview:

Research: Learn about the Clarksons's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Product Success Analyst interview at Clarksons, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Clarksons's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Product Success Analyst Positions

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