Overview
Production & Operations Coordinator – Location: Ang Mo Kio Industrial Park 2
Industry: Surface Treatment / Precision Engineering
We are seeking a motivated and detail-oriented individual to join our team as a Production & Operations Coordinator.
This position serves as the key link between management, production, quality control, and customers — ensuring seamless communication, accurate job tracking, and timely order fulfilment.
The ideal candidate is organised, proactive, and enjoys coordinating across teams in a dynamic, fast-paced environment.
While prior experience in manufacturing or surface treatment is not required, a willingness to learn the basics of chemistry and production processes will be beneficial.
Comprehensive on-the-job training will be provided.
Key Responsibilities
- Coordination & Communication
- Act as the primary liaison between the General Manager, Production, and Quality teams.
- Communicate job priorities, track schedules, and ensure smooth information flow.
- Coordinate with customers on job status, delivery timelines, and documentation requirements.
- Support management in planning production workload and resolving scheduling issues.
- Operations Support
- Receive and verify incoming job orders and related documents.
- Prepare job travellers, update production tracking systems, and monitor work-in-progress (WIP).
- Ensure accurate preparation of delivery orders, treatment certificates, and shipment documents.
- Assist in maintaining an organised workflow and proper job documentation.
- Quality & Process Support
- Liaise with QC to ensure inspection results and certifications are properly recorded.
- Support coordination of rework, special processing, or customer feedback.
- Learn the fundamentals of surface treatment processes (e.g. anodising, electroless nickel plating, passivation, chromate conversion) to better understand production requirements.
Requirements
- Diploma in Business, Operations Management, or Science (basic chemistry knowledge is an advantage).
- Strong communication and coordination skills, with attention to detail.
- Organised and able to manage multiple priorities independently.
- Comfortable working in both office and production environments.
- Proficient in Microsoft Excel and basic data entry; experience with production tracking systems is a plus.
- Positive attitude, willingness to learn, and a hands-on approach to teamwork.
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