• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Production Support Analyst Job Opening In singapore singapore – Now Hiring U3


Job description

Key Responsibilities
  • Level 2 Production support for Credit Origination group applications (total 8)
  • Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
  • Act as the focal point for critical/high impact incident resolution for application systems that are in production
  • Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis.

    Require to be in onsite depends on issue criticality.

  • Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.

  • Correlate events across multiple systems to narrow down potential root causes of problems.

  • Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
  • Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
  • Investigate production issues and provide workaround to user to move business forward.

    And engage analysis to L3/Vendor team for further investigation
  • Manage and respond to users on timely manner for reported production issues/clarification
  • Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
  • Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
  • Generate one time report as per user request/audit request
  • Run problem governance call with business user , Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved
  • Ensure to bring-up all service after system maintenance / OS patching / DB patching activity


  • Key Requirements
  • Minimum 10 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M.

  • Hands-on experience in IT Operations/Production support L2/L3.

  • Experience in ITIL process and tools like Control-M is a plus.

  • Strong analytical & trouble shooting skills required.

  • Experience in Disaster Recovery planning and test execution.

  • Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.

  • Experience working in financial services industry supporting mission critical applications is a big plus.
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Encora hiring Production Support Analyst Job in Singapore
    Encora
    Singapore
    A-IT Software Services Pte Ltd hiring Production Support Analyst Job in Singapore
    A-IT Software Services Pte Ltd
    Singapore
    SAKSOFT LIMITED hiring Production Support Analyst Job in Singapore
    SAKSOFT LIMITED
    Singapore
    CLPS Global hiring Production Support Analyst Job in Singapore
    CLPS Global
    Singapore
    RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) hiring Production Support Analyst Job in Singapore
    RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)
    Singapore
    A-IT SOFTWARE SERVICES PTE LTD hiring Production Support Analyst Job in Singapore
    A-IT SOFTWARE SERVICES PTE LTD
    Singapore
    Helius hiring Production Data Support Analyst Job in singapore, sg, singapore, sg, Singapore
    Helius
    singapore, sg, singapore, sg, Singapore
    ES Recruitment Pte Ltd hiring Junior L2 Production Support Analyst Job in Singapore Changi Airport, SG.02, Singapore
    ES Recruitment Pte Ltd
    Singapore Changi Airport, SG.02, Singapore
    Matrix International Financial Services hiring Senior Production Support Analyst t Job in Singapore
    Matrix International Financial Services
    Singapore
    Virtusa hiring Production Support Job in Singapore
    Virtusa
    Singapore
    U3 INFOTECH PTE. LTD. hiring Production Support Job in Singapore
    U3 INFOTECH PTE. LTD.
    Singapore
    U3 InfoTech Pte Ltd hiring Production Support Job in Singapore
    U3 InfoTech Pte Ltd
    Singapore
    EVO OUTSOURCING SOLUTIONS PTE. LTD. hiring Production Support Job in Singapore
    EVO OUTSOURCING SOLUTIONS PTE. LTD.
    Singapore
    PERSOL hiring Production Support Job in North East Community Development Council, SG.02, Singapore
    PERSOL
    North East Community Development Council, SG.02, Singapore
    Sanderson-iKas Singapore Pte Ltd hiring Production Support Job in Singapore
    Sanderson-iKas Singapore Pte Ltd
    Singapore
    Whitecrow Research Sdn Bhd hiring Production Support Job in Singapore River, Singapore River, Singapore
    Whitecrow Research Sdn Bhd
    Singapore River, Singapore River, Singapore
    Helius hiring Production Support Engineer Job in singapore, sg, singapore, sg, Singapore
    Helius
    singapore, sg, singapore, sg, Singapore
    LYNEER CORP (SINGAPORE) PTE. LTD. hiring L2 Production Support Job in Singapore
    LYNEER CORP (SINGAPORE) PTE. LTD.
    Singapore
    Confidential hiring L2 Production Support Job in Singapore
    Confidential
    Singapore
    FPT ASIA PACIFIC PTE. LTD. hiring Production Support Lead Job in Singapore
    FPT ASIA PACIFIC PTE. LTD.
    Singapore
    ELLIOTT MOSS CONSULTING PTE. LTD. hiring L2 Production Support Job in Singapore
    ELLIOTT MOSS CONSULTING PTE. LTD.
    Singapore
    Blackmagic Design Manufacturing Pte Ltd hiring Production Support Engineer Job in Central Singapore Community Development Council, SG.01, Singapore
    Blackmagic Design Manufacturing Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    BLACKMAGIC DESIGN MANUFACTURING PTE. LTD. hiring Production Support Engineer Job in Singapore
    BLACKMAGIC DESIGN MANUFACTURING PTE. LTD.
    Singapore
    EXASOFT PTE. LTD. hiring Net Production Support Job in Singapore
    EXASOFT PTE. LTD.
    Singapore
    Unison Group hiring L1 Production Support Job in Singapore
    Unison Group
    Singapore
    Amaris Consulting hiring Application Production Support Job in Singapore
    Amaris Consulting
    Singapore
    SAVANT INFOTECH SOLUTIONS PTE. LTD. hiring Application Production Support Job in Singapore
    SAVANT INFOTECH SOLUTIONS PTE. LTD.
    Singapore
    U3 InfoTech Pte Ltd hiring L1 Production Support Job in Singapore
    U3 InfoTech Pte Ltd
    Singapore
    SAVANT INFOTECH SOLUTIONS PTE. LTD. hiring Application Production Support Job in Singapore
    SAVANT INFOTECH SOLUTIONS PTE. LTD.
    Singapore
    beBeeSupport hiring Production Support Specialist Job in Singapore
    beBeeSupport
    Singapore

    Unlock Your Production Support Potential: Insight & Career Growth Guide


    Real-time Production Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Production Support in singapore, singapore, Singapore, highlighting market share and opportunities for professionals in Production Support roles.

    8392 Jobs in Singapore
    8392
    7110 Jobs in Singapore, Singapore
    7110
    Download Production Support Jobs Trends in Singapore, Singapore and Singapore

    Are You Looking for Production Support Analyst Job?

    Great news! is currently hiring and seeking a Production Support Analyst to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at U3 adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Production Support Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in singapore singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Production Support Analyst?

    Key qualifications for Production Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Production Support Analyst?

    To improve your chances of getting hired for Production Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Production Support Analyst Job Success

    U3 interview tips for Production Support Analyst

    Here are some tips to help you prepare for and ace your Production Support Analyst job interview:

    Before the Interview:

    Research: Learn about the U3's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Production Support Analyst interview at U3, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the U3's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Production Support Analyst Positions

    Setting up job alerts for Production Support Analyst is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!