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Urgent! Production Support Engineer (Java-Based Applications) Job Opening In Singapore, Singapore – Now Hiring IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.
Key Responsibilities
Provide Level 1.5 and Level 2 support for mission-critical production systems in a 24x7 environment.
Perform incident management, problem resolution, and root cause analysis for issues across applications, middleware, OS, and database layers.
Support Java/J2EE-based applications deployed on Linux (RHEL) environments.
Write, maintain, and optimize SQL scripts, stored procedures, and shell scripts for data extraction, transformation, and process automation.
Execute and validate production deployments during approved green zones or scheduled windows.
Maintain SLAs, track KPIs, and work with SRE/dev teams to ensure system availability and reliability.
Work closely with application development, QA, infrastructure, and business teams to triage and resolve issues.
Create and maintain detailed documentation of SOPs, known errors, and runbooks.
Perform daily health checks, batch job monitoring, and service availability verification.
Ensure compliance with ITIL-based support practices including incident, problem, and change management.
Required Skills & Qualifications
2–5 years of production support experience, preferably in the banking or financial services domain.
Strong hands-on knowledge of RHEL/Linux OS, including shell scripting and command-line troubleshooting.
Experience supporting Java/J2EE applications (log analysis,thread dumps, heap analysis, performance tuning).
Proficiency in SQL and PL/SQL with experience in databases like Oracle, PostgreSQL, or MySQL.
Familiarity with production deployment processes, rollback procedures, and change controls.
Experience working with batch jobs, ETL pipelines, or file-based integrations.
Exposure to monitoring tools (e.g., Splunk, AppDynamics, Dynatrace, Grafana, Prometheus, ELK stack).
Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI/CD), version control systems, and basic automation practices.
Hands-on with ITSM/ticketing tools like ServiceNow, Remedy, or JIRA.
Experience in incident escalation management and providing post-mortem documentation and follow-ups.
Strong analytical and communication skills, with a customer-centric support mindset.
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Unlock Your Production Support Potential: Insight & Career Growth Guide
Real-time Production Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Production Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7218 jobs in Singapore and 5930 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Production Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. is currently hiring and seeking a Production Support Engineer (Java Based Applications) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Production Support Engineer (Java Based Applications) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Production Support Engineer (Java Based Applications) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Production Support Engineer (Java Based Applications) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Production Support Engineer (Java Based Applications) interview at IDC TECHNOLOGIES (SINGAPORE) PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
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