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Urgent! Production Support Specialist Job Opening In Singapore, Singapore – Now Hiring beBeeSupport

Production Support Specialist



Job description

Our team seeks a Production Support Specialist to manage and monitor production support activities.

About the Role

This position is responsible for managing incoming cases, creating tickets as necessary, and troubleshooting issues.

  • Manage and monitor production support activities.

  • Create tickets for incoming cases.

  • Troubleshoot issues by understanding business requirements, analyzing logs, examining source codes, and performing data queries.

Responsibilities

The successful candidate will be responsible for:

  • Monitoring performance and availability of applications.

  • Ensuring application services are back to normal after maintenance.

  • Communicating with external agencies on scheduled maintenance before and after maintenance.

Requirements

To be successful in this role, you will need:

  • Troubleshooting and analytical skills.

  • Knowledge of log analysis and debugging techniques.

  • Familiarity with monitoring tools and systems.

  • Understanding of application architecture and infrastructure.

Key Skills

We are looking for individuals who possess:

  • Good communication skills (written and verbal).

  • Strong problem-solving abilities.

  • Time management and prioritisation skills.

  • Customer service orientation.


Required Skill Profession

Other General



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    Unlock Your Production Support Potential: Insight & Career Growth Guide


  • Real-time Production Support Jobs Trends in Singapore, Singapore (Graphical Representation)

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    beBeeSupport interview tips for Production Support Specialist

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