Roles and Responsibilities:
· Develop, execute and oversee strategies and plans to achieve the set business targets
· Build and maintain strong, long-lasting customer relationships
· Partner with customers to understand their business needs and objectives
· Lead and improve the work processes and procedures to support the whole Program Management team to meet the business's objectives
· Guide and lead a team of Program Management Engineers in the following:
o Quotation
o Before and after sales service
o Provide customer service and program management
o Claim obsolete and exposure materials
o Conduct customer satisfaction survey
· Review and approve the RFQ for existing and potential customers
· Provide good and effective customer service
Requirements:
· Minimum degree in Electronics and Electrical Engineering
· At least 10 years of relevant industries experiences, preferrably in EMS industry
· Proven leadership ability with people management skills
· Proficient in both written and presentation skills
· Strong interpersonal and communication skills
· Highly analytical and sensitive to numbers
· Possess integrity and self-driven with excellent critical thinking and problem solving skills