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Program Operations Coordinator Job Opening In Singapore, Singapore – Now Hiring ANTARES MANAGEMENT SERVICES PTE. LTD.


Job description

The Programme and Research Operations Coordinator will support the ongoing implementation of the internet-based Cognitive Behavioural Therapy programme.

This individual will work closely with the counsellors to ensure smooth day-to-day operations, with a strong focus on supporting counsellors in their use of the platform, monitoring participant safety, and facilitating timely clinical escalation when needed.

The coordinator will also play a key role in driving the programme's quality improvement efforts through the coordination of qualitative research activities, including interviews and feedback collection from both participants and counsellors.

Roles & Responsibilities

  • Counsellor Engagement & Training: - Organise and support onboarding, training sessions, and ongoing case consultation meetings - Coordinate and troubleshoot issues reported by counsellors
  • Participant Safety & Monitoring: - Monitor the dashboard for any suicide risk or escalation flags and coordinate with in-house clinical psychologists to ensure timely follow-up and support

Research & Evaluation Support:

  • Coordinate qualitative research activities such as interviews between participants and freelance interviewers.

  • Collect, organize, and summarize feedback from both participants and counsellors for reporting and quality improvement purposes.

  • Assist with documentation and data organization related to programme operations.

Requirements

  • Bachelor's degree in psychology, business, or other related fields.

  • Demonstrated interest in mental health and/or digital health.

  • Strong communication and coordination skills; comfortable working with multiple stakeholders.

  • Good IT literacy and a willingness to engage with tech platforms and dashboards.

  • Conscientious, organized, detail-oriented, and adaptable to evolving programme needs.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Program Operations Potential: Insight & Career Growth Guide


Real-time Program Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Program Operations in Singapore, Singapore, highlighting market share and opportunities for professionals in Program Operations roles.

8802 Jobs in Singapore
8802
7689 Jobs in Singapore
7689
Download Program Operations Jobs Trends in Singapore and Singapore

Are You Looking for Program Operations Coordinator Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ANTARES MANAGEMENT SERVICES PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Program Operations Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Program Operations Coordinator Job Success

ANTARES MANAGEMENT SERVICES PTE. LTD. interview tips for Program Operations Coordinator

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Before the Interview:

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Other Openings

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Final Thought:

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Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ANTARES MANAGEMENT SERVICES PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

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