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Programme & Knowledge Management Manager Job Opening In North East Community Development Council – Now Hiring NCS Pte Ltd


Job description

NCS Dojo drives learning across NCS.

We design, develop, and deliver leadership and other competency development programmes for colleagues across the organization, working with learning partners, and across different channels both in-person, as well as virtual ones.

We also curate and develop a range of NCS owned content for self-paced learning.

Our NCS Dojo team is recruiting to meet the learning needs of the organisation in Singapore and across the region.

As a Programme Manager in Learning & Development, you report to Head, Learning & Development and own the full cycle of programme management—from design and rollout to reporting, administration, and compliance.

You operate at the intersection of learning management, operations, stakeholder engagement, and digital transformation.

You also strengthen apprenticeship-centric learning and the NCS Way, where colleagues learn from one another and from practice, while embracing automation, AI, and data-driven insights to streamline delivery, personalise learning, and scale impact.

What will you do?

Learning Programme Management

  • Plan, launch, and track complex, large-scale learning programmes (e.g. compliance modules, PM frameworks, capability academies) aligned to NCS's business strategies and career development models.

  • Align programme objectives with business strategy and workforce development needs.

  • Work with internal stakeholders to curate content, and oversee development and delivery of the learning programmes.

  • Monitor learner progress, participation, and completion rates, ensuring reporting is accurate and timely.

  • Apply digital learning innovations (e.g. adaptive pathways, analytics dashboards) to strengthen programme effectiveness.

Knowledge and Content Management

  • Manage SharePoint/Teams repositories for learning materials, ensuring streamlined versioning and accessibility.

Marketing and Outreach

  • Socialise programmes and ensure reach to target audience using internal marketing channels.

Operational & Administrative Backbone

  • Maintain programme plans, trackers, dashboards, and calendars.

  • Coordinate logistics with operations team for learning programmes  - venue, AV, virtual tools, materials preparation.

  • Prepare leadership decks, including programme updates and reviews, and compliance reports.

  • Support LMS/LXP administration, including enrolments, reminders, and issue resolution.

  • Track vendor contracts, invoices, and programme budgets.

Stakeholder & Learner Engagement

  • Engage not just with business leaders and People & Culture (HR) partners, but also with Dojo programme sponsors, advisors, and internal facilitators to co-create impactful learning.

  • Handle day-to-day comms: invitations, reminders, FAQs, and learner support queries for programmes under assigned portfolio.

  • Collect feedback, document lessons learned, and continuously improve learner experience.

Compliance & Reporting

  • Support audits and compliance reporting while reinforcing NCS' desired culture, Purpose, Beliefs and Impact in all learning activities.

  • Track requirements (e.g. mandatory compliance learning) and follow up with stakeholders.

  • Explore automation opportunities for compliance tracking and reporting to reduce manual admin.

The Ideal Candidate Should Possess:

  • Strong L&D and programme management background (PMP, Agile/Scrum useful).

  • Excellent stakeholder management and communication skills, ability to influence across levels.

  • Learner-centred mindset; curiosity and continuous improvement orientation.

  • Skilled in LMS/LXP platforms, compliance learning, and digital learning ecosystems.

  • Proficient in ops tools or a fast learner (Microsoft 365 suite (including SharePoint, Teams, Power Automate and PowerBI)).

  • Practical awareness of AI/automation in learning ops, data analytics for L&D, and emerging learning technologies.

  • High attention to detail, strong organisation, and ability to admin execution with forward planning.

  • While able to work independently, is also a team player.

  • A strong technical qualification and keen interest in technology will be an advantage.

Impact of the Role

This role ensures today's learning programmes run reliably, while contributing to NCS Dojo's mission of enabling apprenticeship-centric learning, building communities, and investing in talent-led delivery for the future.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Programme Knowledge Potential: Insight & Career Growth Guide


Real-time Programme Knowledge Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Programme Knowledge in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Programme Knowledge roles.

1162 Jobs in Singapore
1162
129 Jobs in North East Community Development Council
129
Download Programme Knowledge Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Programme & Knowledge Management Manager Job?

Great news! is currently hiring and seeking a Programme & Knowledge Management Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NCS Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Programme & Knowledge Management Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Programme & Knowledge Management Manager?

Key qualifications for Programme & Knowledge Management Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Programme & Knowledge Management Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Programme & Knowledge Management Manager Job Success

NCS Pte Ltd interview tips for Programme & Knowledge Management Manager

Here are some tips to help you prepare for and ace your Programme & Knowledge Management Manager job interview:

Before the Interview:

Research: Learn about the NCS Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Programme & Knowledge Management Manager interview at NCS Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NCS Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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