Programme Management Lead, Transformation Office

Job description

Prudential's purpose is to be partners for every life and protectors for every future.

Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.

We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:

Context:

Prudential Singapore's Transformation Office (STO) orchestrates the Northstar portfolio and operating rhythm to translate strategy into results.

This role leads the governance system (committees, standards, risk & controls) and the information backbone (Kiplot/Book of Work), enabling transparent decisions, accountable execution and timely risk mitigation across initiatives.
Role Purpose and Overview:

Drive the operational governance, portfolio orchestration, and risk & controls execution of the transformation portfolio.

Act as the day‑to‑day engine that keeps the operating rhythm tight, portfolio data reliable, and remediation actions on track, enabling timely decisions by senior leadership.

Impact of Role:

1) Leads: Governance secretariat and operational management of transformation forums (agenda, pre‑reads, MoM, action tracking), portfolio data integrity, Kiplot/reporting cadence, standards and template stewardship, risk/QA action tracking with ORM.

2) Supports / Prepares for: Executive decision forums and board/executive reporting; provides options, analyses and recommendations for endorsement.

3) Escalates to / Guided by: Head of Transformation Execution on enterprise portfolio decisions, delivery governance stance, health checks and special interventions; chairs forums only when delegated.

The Head of Transformation Execution leads the enterprise delivery engine, shapes cadence and health checks, and fronts senior/Group interfaces; this Senior Manager runs the machinery that enables those decisions and ensures evidence, data and follow‑through.

Key Responsibilities:

1) Governance & Operating Rhythm (Secretariat Ownership)

• Own the calendar, agendas, pre‑reads, invites, minutes, and action logs for transformation governance forums (e.g., TWG, management/exec reviews); ensure consistent follow‑through and traceability of decisions.
  
  Chairs only by delegation.
  
  
• Keep packs and dashboards aligned to the single source of truth maintained in portfolio tools (e.g., Kiplot); prevent divergence between decks and systems.
  
  

2) Portfolio Orchestration & Planning

• Run portfolio intake, prioritisation and execution‑planning cycles: define templates/instructions, consolidate inputs, surface trade‑offs, and table recommendations for endorsement.
  
  
• Maintain capacity and dependency views; coordinate with Pillar/Enabler leads to support rebalancing proposals.
  
  

3) Risk, QA & Controls Execution

• Coordinate risk & controls activities with ORM (e.g., PRISM/RCSA); prepare documentation/evidence and track remediation through to closure; draft control‑rating rationales for approval by control owners/senior leaders.
  
  
• Apply the governance model and standards pragmatically (e.g., artefact expectations by initiative type), documenting exceptions and ensuring adherence monitoring.
  
  

4) Methods, Standards & Template Stewardship

• Curate and evolve standards, SOPs and the template repository (Charter, Status, TOR, RACI, RAID, etc.); drive consistent adoption and training across the project community; coordinate with Group/Tech on updates.
  
  

5) Data, Tools & Reporting (Kiplot Stewardship)

• Own the portfolio data cadence and quality in Kiplot (and supporting trackers); ensure completeness (executive summaries, milestones, risks/issues, financial fields where applicable) and consistency with governance reporting.
  
  
• Lead training and change adoption for PM/PC communities; retire duplicative trackers as systems mature.
  
  

6) Stakeholder & Capability Leadership

• Coach PgMs/PMs and build a community of practice; run refreshers and onboarding on standards, tools and portfolio processes.
  
  
• Coordinate cross‑functional inputs with Finance, Risk, Technology, and Strategy; frame trade‑offs and enable timely decisions

Who we are looking for:

Competencies and Behaviours Expected:

• Project & Programme Management Expertise: You demonstrate a deep understanding of project and programme management methodologies.
  
  

• Execution discipline: Plans ahead, runs tight cadences, and drives action closure without drift.
  
  

• Systems thinking: Anticipates interdependencies across initiatives, functions, and forums; prevents reporting vs reality gaps.
  
  

• Governance fluency: Comfortable with committees, minutes, evidence, and audit trails; applies standards with pragmatism.
  
  

• Risk mindset: Surfaces risks early, frames options, and documents rationales for control ratings and exceptions.
  
  

• Stakeholder influence: Communicates crisply, secures inputs on time, and escalates appropriately.
  
  

• Continuous improvement: Simplifies processes, retires duplication, and embeds better ways of working.
  
  

Role Requirements / What You Bring to the Team:

• Experience: Typically 8+ years in programme/portfolio governance and delivery, with proven secretariat leadership of executive forums, portfolio tooling stewardship, and coordination of risk/controls and QA remediation.
  
  Experience in financial services or regulated environments is advantageous.
  
  
• Skills: Portfolio governance, prioritisation and benefits thinking; committee secretariat excellence; risk & controls coordination; stakeholder engagement; advanced written/oral communication.
  
  
• Tools: Strong proficiency with portfolio systems (e.g., Kiplot), Jira/Confluence, MS Project, Excel, and PowerPoint; familiarity with risk tooling (e.g., PRISM) is a plus.
  
  
• Certifications: PMP/PgMP and Agile (Scrum/SAFe) desirable.
  
  (Keeps parity with existing role frameworks while remaining generic.)

Prudential is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.

We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Required Skill Profession

Other General