Serves existing accounts by analyzing work orders; planning daily schedule; investigating complaints, resolving problems.
Establishes service by studying system requirements; ordering and gathering components and parts
Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
Documents service and installation actions by completing forms, reports, logs, and records.
Maintains customer confidence by keeping service information confidential.
Accomplishes operations and organization mission by completing related results as needed.
Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
Maintains project data base by entering and backing up data.
Meets cost standards by monitoring expenses; implementing cost-saving actions.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Assist to manage and control any other ad hoc responsibilities which may be assigned at any time in future according to the requirements of the Company