Project Execution & Leadership:
- Lead and support all operational project workstreams, steps, and deliverables, adhering to our established Contract Logistics Project Approach (CLPA).
- Directly manage the full project lifecycle for complex initiatives, from initiation and planning to implementation and handover.
- Conduct systematic Operation Project Health Checks to identify gaps and provide practical recommendations to local management.
- Spearhead turnaround projects on a case-by-case basis, working directly with operations teams to implement feasible solutions.
- Take ownership of the steps within the CLPA, ensuring all associated tools, templates, and standards are used effectively.
Operational & System Migration Analysis:
- Conduct in-depth analysis of customer data and operations to identify suitable target areas for improvement across People, Systems, Processes, and Layout.
- Strategically plan and execute system migration and technology rollouts, including enterprise resource planning (ERP) and warehouse management systems (WMS).
- Propose and implement data-driven improvements to optimize resources, systems, Material Handling Equipment (MHE), and material flow.
- Clearly define project scope and manage risks, deriving proactive corrective and preventive action plans.
- Develop and manage comprehensive change management plans to ensure seamless adoption of new systems and processes, minimizing business disruption.
Expert Guidance & Training:
- Serve as a subject matter expert on project implementation, providing guidance and support to country-level teams to ensure compliance and best practices.
- Identify and close knowledge gaps by developing and facilitating effective training, particularly on CLPA and new system functionalities.
- Champion a culture of continuous improvement, mentoring teams to build project management and technical proficiency.
Required Skills & Experience
- Over 10 years of hands-on experience in operational project management within the logistics and supply chain industry.
- Proven experience in managing implementation projects from start to finish, including project initiation, planning, execution, testing, and go-live.
- Demonstrated experience in leading large-scale system migration or technology rollout projects, such as WMS or ERP implementation.
- Strong and in-depth knowledge of warehouse solution design and supply chain network design.
- The ability to manage projects for various products, including cold chain, healthcare, high-tech, and FMCG.
- Strong analytical and change management skills with a good commercial and technical understanding of Contract Logistics.
- A PMP certification and experience with Lean/Six Sigma methodologies (Green or Black Belt) are highly preferred.
- A self-starter with a positive, problem-solving attitude who can work under minimal supervision and time pressure.
- Willingness to travel overseas on a project basis (>50%).