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Project Management Customer Service Executive Job Opening In Singapore, Singapore – Now Hiring WORLD MARKETING GROUP PTE. LTD.


Job description

Company Description

Established in 1982, World Marketing Group Pte Ltd (WMG) is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia.

Our strategic network covers Singapore, China, Malaysia, Thailand, Hong Kong, and extends partnerships globally.

Role Description

  • Manage end to end key account management.

  • Manage daily customer enquiries and complaints that come in via email and calls, and ensure timely resolution and to maintain good customer service.

  • Expedite all critical orders with local subcontract vendors.

  • Assist to manage clients and vendors administratively and operationally.

  • Assist to manage and oversee projects operationally to ensure full compliance with the SOPs.

  • Assist to update SOPs, billing instructions and payment instructions.

  • Assist to work on RFQs from clients.

  • Assist to prepare invoices.

  • Manage the import/export declaration processes.

  • Any other projects as and when assigned.

Qualifications

  • Minimum Diploma holders or above in any field

  • Effectively bilingual in English and Mandarin to liaise with Mandarin speaking stakeholders

  • Need to be IT Savvy (especially MS Office tools)

  • Knowledge and experience in logistics with customer service and account management skillsets preferred.

  • Commitment to meet tight datelines and reporting requirements

  • Mature with excellent interpersonal skills, strong work ethic, independent, entrepreneurial, proactive, and accountable.

  • A positive attitude is a must.

  • Able to start immediately or within short notice preferred.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Project Management Potential: Insight & Career Growth Guide


Real-time Project Management Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Project Management in Singapore, Singapore, highlighting market share and opportunities for professionals in Project Management roles.

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Are You Looking for Project Management Customer Service Executive Job?

Great news! is currently hiring and seeking a Project Management Customer Service Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WORLD MARKETING GROUP PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Project Management Customer Service Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Project Management Customer Service Executive?

Key qualifications for Project Management Customer Service Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Project Management Customer Service Executive Job Success

WORLD MARKETING GROUP PTE. LTD. interview tips for Project Management Customer Service Executive

Here are some tips to help you prepare for and ace your Project Management Customer Service Executive job interview:

Before the Interview:

Research: Learn about the WORLD MARKETING GROUP PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Project Management Customer Service Executive interview at WORLD MARKETING GROUP PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WORLD MARKETING GROUP PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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