Overview
We are seeking an experienced and strategic Project Manager to lead the end-to-end implementation of Interfolio as the university’s new faculty recruitment platform.
This role will oversee system deployment, process redesign, stakeholder coordination, and integration with our existing HCM system, Workday.
The Project Manager will work closely with the NTU Shared Services team, HR Business Partners, academic departments, the Central Recruitment Search Team, IT, and Interfolio vendor to ensure a seamless transition and improved recruitment experience for all users.
Responsibilities
Lead and manage the full lifecycle of the Interfolio implementation project, from initiation to go-live and post-implementation support.
Develop and maintain project plans, timelines, deliverables, risk assessments, and oversee project activities and status reports.
Engage and align stakeholders across HR, academic departments, IT, and senior leadership, managing expectations and communicating project status.
Set up and facilitate project governance structures, including steering committee updates and stakeholder briefings.
Manage vendor relationship including service level agreements and issue escalations.
Manage budget, scope, and resources to ensure project completion on time and within budget.
Together with HR and academic department stakeholders, conduct an in-depth review of the current recruitment process and identify opportunities for improvements in efficiency, compliance, and user experience.
Develop workflows that integrate Interfolio with Workday (e.g., for issuing offers and commencing the hire process).
Work with Interfolio consultants and IT teams to configure Interfolio modules (e.g., Faculty Search, Review, Promotion & Tenure, Faculty Activity Reporting).
Collaborate with IT and HRIS teams to ensure successful integration between Interfolio and the university’s HR systems, ensuring accurate and secure data exchange (e.g., faculty appointment data, demographic information, position details).
Ensure data mapping, privacy compliance, and workflow integrity between systems.
Coordinate testing, troubleshooting, and validation of system functions.
Drive change management efforts, including user training, communication plans, and documentation.
Coordinate and deliver training for various user groups (Search Committees, administrative staff, HR teams).
Create support documentation, process manuals, and FAQs.
Provide guidance during the go-live phase and post-implementation support period.
Requirements
Degree in Human Resources, Business Administration, Information Systems, or a related field
Project Management Professional (PMP) certification or equivalent is preferred
8–10 years of project management experience, preferably in HR system implementation
Hands-on experience with Workday is highly preferred
Strong understanding of recruitment workflows
Proven track record in system implementation and/or integration projects
Experience in the education sector is highly desirable
Ability to manage cross-functional teams and vendor relationships effectively
Excellent organisational, communication, and stakeholder management skills
Note: Successful candidates will be offered a 2-year contract.
Candidate may be considered for subsequent contract renewals and/or conversion, subject to organisational needs and good work performance.
We regret to inform that only shortlisted candidates will be notified.
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