Job Overview
Location
singapore, singapore
Category
Business Operations Specialists
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Job Description
Job Responsibility
1.
End-to-end accountability and Business Engagement
Serve as single point of contact for all of business and operation needs and a liaison between the technology development, business and operation groups Prioritize requests and define Program Roadmap with business and operations Take overall responsibility for preparing the organization to deliver the program in line within agreed governance, budget, scope, milestones, quality and process adherence parameters Managing project progress ensuring project meets milestones, conducting regular project committee meetings with stakeholders, communicate project statuses effectively 2.
Stakeholder Management: Manage all stakeholders required for program (e.g., Business, Technology, Operations, Compliance, etc.) to ensure the end to end delivery of the program
3.
Requirement Management and High Level Solution• Collaborate with Business or Operations Program Manager to create Investment Proposal and Project Plan documents, including high-level requirements and business requirement document (BRD) Prepare a high level solution as part of investment proposal to illustrate the feasibility of achieving the business needs including diagrams outlining the nature of the solution If the solution is technically complex or proposes new technology, consult the architecture and technology team for advice or technology roadmap direction The high level solution should be consistent with the technology roadmap. Define and implement a post go live support model 4.
Project Execution Participate in overall project governance with key stakeholders Develop and manage detailed project schedule and work plan Leading and facilitating project review sessions (e.g. architecture, functional, tech solution design review) Review and sign-off key deliverables (e.g., BRD, Test Plan, FSD, Test Reports…) Overall accountable for providing T&O resources to execute program Jointly accountable for program plan, budget/project finance, risks and stakeholder management with Business Program Manager Oversee and track all project risk, issues and dependencies, coordinate with stakeholder to derive mitigation plan to keep project timeline intact Job Requirements Experience Minimum 8+ years of relevant banking experience Master’s / Bachelor’s degree in engineering/ business/ finance or equivalent Understanding of technology and operational processes across functions / departments in the bank/market. Retail banking, particularly Wealth or Private Banking experience Experience in scoping and evaluation – defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation Experience in T24; and success in implementing T24 upgrade is a plus Technical skills Excellent stakeholder management and communication skills Strategic forward thinking approach to challenges with outstanding influencing, negotiating and persuasion skills Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives Passionate, diligent individual with ability to thrive in ambiguity Resourceful team player
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