Responsibilities:
Project & Service Management
Lead, deliver and maintain projects within time, scope and cost Ensure project delivery qualityPlan & establish project schedules, quality plans, budgets, and communication and risk management plansManage issues arising out of scope definition and disputes that impacted scope, schedule and costManage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etcManage project financials, ensuring project cost/ revenue forecast is done accuratelyOversee the implementation of the project with regard to schedules, budget, manpower and qualityResolve project overrun issuesTrack project progress and report to Senior Management and ClientManage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastageLead the project and service team on smooth project transition to operation in accordance to client requirement and processes.Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness Client/Vendor/ Stakeholder Management
Manage contracts and subcontractorsEffectively engaged stakeholders in project decisions and executionBuild long-term client relationships by anticipating and exceeding client’s expectationNegotiate with client on change control mechanism to meet schedules and prioritize changes based on business needsStrong client-service orientation Team Management
Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the clientPlan for optimal use of resources across teams comprising of Project and Technical competenciesManage performance review of team and maintain open communication with team for feedback on continuous improvementEnsure high individual and staff billability The ideal profile should have:
3-5 years of project management experience Degree in Engineering, Computer Science or equivalentSelf-motivated with a positive “can-do” attitude, creative with excellent presentation, communication,negotiation and interpersonal skills including strong persuasive techniqueAble to lead, develop and maintain respectful and trusting relationshipExperience working in a provider or vendor environment to delivery client projectsFamiliar with working in a matrix organizationProven track record in assuming overall responsibilities and managing large scale projects We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives.
We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.