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Urgent! Project Support Specialist Job Opening In Singapore, Singapore – Now Hiring Goldtech Resources Pte Ltd

Project Support Specialist



Job description

Project Support Specialist (Full Time)

Location In Singapore: Islandwide

Salary(SGD):

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Job Description:

Assess scope of work + requirements and design scalable solutions:

  • Support the development of work breakdown tasks as well as duration of such key project tasks.

  • Provide assessment of appropriate hardware, software, networking and cabling components for the targeted solutions / systems.

Installation and Configuration:

  • Ensure that the LAN, WAN, VPN and firewall configurations are properly integrated within the current network infrastruture.

  • Set up and configure IP / infrastructure systems including but not limited to PBX systems, VoIP gateways, SBC, IP phones, and related equipment.

    Knowledge and experience on contact center applications systems is an advantage.

  • Implement Quality of Service (QoS) measures to prioritize voice traffic and ensure optimal performance.

Support and Maintenance:

  • Provide tier 2 technical support and troubleshooting.

  • Create and maintain documentation, including system configurations, user guides, and troubleshooting manuals.

Integration and Testing:

  • Throughly test the system to identity and resolve any issues.

  • Integrate the IP / infrastructure systems with other communication platforms (e.g., email, contact center applications, property management system).

  • Perform compatibility testing with various network components and endpoints.

Requirements:

  • Bachelor's degree in computer science, Information Technology, Telecommunications, or a related field.

  • Alcatel certified system engineer
  • Certified in CCIE
  • Minimum of 5 years of proven experience in designing, setting up, and managing IP and network systems, (e.g., Cisco, ALE, Asterisk).

  • Hands-on experience with VoIP protocols (SIP, H.323) and QoS implementation.

  • Excellent troubleshooting and problem-solving skills.

  • Excellent understanding of networking concepts (TCP/IP, VLANs, VPNs).

  • Strong communication and interpersonal skills.

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Required Skill Profession

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    Unlock Your Project Support Potential: Insight & Career Growth Guide


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