Public Relations Officer/Customer Relations Executive

Public Relations Officer/Customer Relations Executive

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Responsibilities

• Arrangement for works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform.
  
  
• The CRE shall manage and update information such as survey, repair, painting appointment etc., as well as providing quotation on private items etc.
  
  
• The CRE shall have effective communication skills, telecommunication skills, good interpersonal skills and a passion for service delivery.
  
  
• They shall also be meticulous and independent, numerate and proficient in using computer software such as Microsoft Office, e.g. Excel, Word, PowerPoint, etc.
  
  as well as video conferencing.
  
  
• The CRE shall have a minimum qualification of GCE ‘O’ level Certificate or equivalent.
  
  Otherwise, the CRE should have at least one (1) year of customer relations work experience.
  
  

Requirements

• Min.
  
  2 years experience in HIP project an advantage
• Proficient in MS office