QA Engineer (Automation Testing)

Job description

Bring your innovative ideas to the highly-talented and driven Strategy and Production teams at ITC to deliver world-class digital solutions
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About ITC
Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon.

We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.


At ITC, you’ll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions.

As part of our team, you’ll not only witness but also contribute to significant ROI achievements and market successes.

We’re not just navigating the future of digital commerce; we’re creating it.

Be a part of our journey to redefine industry standards and elevate market experiences across Asia.


With a talented team of 60 professionals across APAC, our 2025 milestones include:
Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige
Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management
Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups
Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot
Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions
Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China
Expanding The Hour Glass’s presence across 9 APAC markets with integrated solutions.


What You Will Get Out of This Position
As a QA Engineer at ITC, you will play a critical role in ensuring the quality and reliability of our deliverables across multiple projects.

You will collaborate closely with developers, project managers, and business stakeholders to design, execute, and automate test cases, identify issues, and drive continuous improvement in our production processes.


Responsibilities:
Analyze requirements and technical specifications to develop comprehensive test plans and test cases for production projects.


Execute manual and automated tests for web, API, and backend systems, ensuring coverage of functional, integration, regression, and user acceptance scenarios.


Build and maintain automated test suites from scratch.


Debug and fix failing tests and improve framework structure.


Write scalable, maintainable test scripts and suggest architectural improvements.


Collaborate closely with development and product teams to ensure release quality.


Participate in sprint planning, daily stand-ups, and project retrospectives, providing QA input and risk assessments.


Track, document, and communicate defects using project management tools (e.g., ClickUp, Jira).


Support User Acceptance Testing (UAT) and coordinate with business users to validate production releases.


Ensure SIT & QA reports are delivered prior to handover, and that all patches/fixes are tested in staging environments mirroring production.


Contribute to root cause analysis for production issues and help drive process improvements to reduce defects and improve quality.


Stay up to date with industry best practices in QA, automation, and production support.


Requirements:
Must have:
Bachelor’s degree in Computer Science, Engineering, or related field.


3-6 years of proven automation QA experience in web and e-commerce projects.


Hands-on experience with automated test suites (Selenium / Puppeteer / Playwright).


Solid understanding of QA methodologies, test planning, and defect management.


Strong analytical and problem-solving skills; attention to detail.


Ability to work collaboratively in cross-functional teams and adapt to changing priorities.


Ability to build tests from scratch, not just extend pre-built frameworks.


Understanding of test framework design for long-term maintainability.


Excellent communication skills in English (reading and writting).


Nice to have:
Experience with App testing or Mini-programme testing is a plus.


Experience with Next.js / WordPress / Drupal / Magento is a big plus.


Integrate automated tests into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, etc.).


Debugging skills and experience with CI/CD integration for automated tests.


The Package
Competitive salary package, aligned with your experience and contributions
Flexible paid leave policy to support your personal and professional needs
Competitive employment and insurance benefits, above the local market average
Clear career development path with regular performance reviews and growth opportunities
Comfortable and well-equipped office space with modern facilities in a central location
Collaborative and ambitious team culture with shared goals and strong team spirit
Engaging team-building activities and company events throughout the year
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